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8.
If the printer does not turn on by itself, press (the Power button) to turn on the printer.
9. Try using the printer again.
To resolve print issues (OS X and macOS)
1. Check for error messages and resolve.
2. Disconnect and reconnect the USB cable.
3. Verify that the product is not paused or oine.
To verify that the product is not paused or oine
a. In System Preferences, click Printers & Scanners .
b. Click the Open Print Queue button.
c. Click a print job to select it.
Use the following buttons to manage the print job:
●
Delete: Cancel the selected print job.
●
Hold: Pause the selected print job.
●
Resume: Continue a paused print job.
●
Pause Printer: Pause all print jobs in the print queue.
d. If you made any changes, try to print again.
4. Restart the computer.
Fix print quality issues
Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online.
Read general instructions in the Help for resolving print quality issues
NOTE:
To avoid print quality problems, always turn the printer o using (the Power button), and wait
until (the Power button) light goes out before you pull the plug or turn o a power strip. This allows the
printer to move the cartridges to a capped position, where they are protected from drying out.
ENWW Printing issues 141
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