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Printer hardware issues
TIP: Run the HP Print and Scan Doctor to diagnose and automatically x printing, scanning, and copying
issues. The application is only available in some languages.
To extract the automatic output tray extender manually
If the automatic output tray extender does not deploy automatically, you can extract it manually.
1. Remove the output tray from the printer.
2. On the bottom of the output tray, move the output tray lock to the unlocked position, and then shift the
release lever to release the tray extender.
3. Insert the output tray back into the printer leaving the tray extender in the released position.
The printer shuts down unexpectedly
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Check the power and power connections.
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Make sure the printer's power cord is connected rmly to a functioning power outlet.
Resolve printer failure.
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Turn the printer o, then on. If that does not resolve the problem, contact HP.
For more information about contacting HP support, see HP support.
ENWW Printer hardware issues 159
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