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en Trouble shooting
32
No coffee dispensed, only
water.
The bean container is empty. Add coffee beans
Note: The appliance will adjust to the
coffee beans on the next dispensing
process.
The coffee shaft on the brewing
unit is blocked.
Clean the brewing unit. ~ "Cleaning
the brewing unit" on page 27
The appliance no longer
responds.
Fault in the appliance. Press and hold on/off button for
10 seconds.
The grinder will not start. The appliance is too hot. Disconnect the appliance from the
mains and leave to cool for 1 hour.
Coffee has no "crema". Unsuitable type of coffee. Use a type of coffee with a higher pro-
portion of robusta beans.
The beans are no longer freshly
roasted.
Use fresh beans.
The grinding level is not suita-
ble for the coffee beans.
Set a finer grinding level.
The coffee is too "acidic". The grinding level is set too
coarse or the ground coffee is
too coarse.
Set a finer grinding level or use finer
ground coffee.
Unsuitable type of coffee. Use a darker roast.
The coffee is too bitter. The grinding level is set too fine
or the ground coffee is too fine.
Set a coarser grinding level or use
coarser ground coffee.
Unsuitable type of coffee. Change the type of coffee.
The coffee tastes burnt. The brewing temperature is too
high
Reduce the temperature.
~ "Adjusting beverage settings"
on page 18
The grinding level is set too fine
or the ground coffee is too fine.
Set a coarser grinding level or use
coarser ground coffee.
Unsuitable type of coffee. Change the type of coffee.
The appliance is not dispensing
drinks.
Air in the water filter. Immerse the water filter in water until
no more air bubbles escape, then
insert the filter again.
Residues of limescale remover
are blocking the water tank.
Remove the water tank and clean thor-
oughly. Dissolve the descaling agent in
lukewarm water.
The water filter does not stay in
position in the water tank.
The water filter is not secured
in place correctly.
Remove air from the water filter. Then
firmly press it straight down into the
tank connection.
The coffee grounds are not
compact and are too wet.
The grinding level is set too fine
or too coarse, or not enough
ground coffee has been used.
Set a coarser or finer grinding level or
use 2 level measuring spoons of
ground coffee.
Water dripped onto the inner
floor of the appliance when the
drip tray was removed.
Drip tray removed too early. Wait a few seconds after the last drink
was dispensed before removing the
drip tray.
Problem Cause Solution
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