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19
SERVICE
HOW TO OBTAIN SERVICE:
For warranty service, please contact your local service provider or DCS Customer Care at (888) 936-7872. Before
you call, please have the following information ready:
n Model Number (located on the inside of the left side of the appliance)
n Serial Number (located on the inside of the left side of the appliance)
n Code (located on the inside of the left side of the appliance)
n Gas Type
n Date of installation
n A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please
write or email us at:
Write:
Fisher & Paykel Appliances Inc.
Attention: DCS Customer Care
695 Town Center Drive, Suite 180
Costa Mesa. CA 92626-1902 USA
email: customer[email protected]
BEFORE YOU CALL FOR SERVICE:
1.
Check troubleshooting on page 18.
2.
Is the gas turned on?
3.
Is there a dead battery in the ignition module?
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