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Update, Restart, and Erase
Some troubleshooting steps may ask you to restart your watch, while erasing it is
useful if you want to give Versa to another person. Update your watch to receive
any new Fitbit OSupdates.
Restart Versa
To restart your watch, press and hold the back and bottom buttons for a few
seconds until you see the Fitbit logo on the screen.
Restarting your watch reboots the device but doesn't delete any data.
Versa has a small hole (altimeter sensor) on the back of the device. Don’t attempt to
restart your device by inserting any items, such as paper clips, into this hole as you
can damage your Versa.
Erase Versa
If you want to give Versa to another person or wish to return it, first clear your
personal data:
On Versa, open the Settings app >About >Factory Reset.
Update Versa
Update your watch to get the latest feature enhancements and product updates.
When an update is available, you’ll see a notification in the Fitbit app. When the
update starts, a progress bar appears on Versa and in the Fitbit app until the
update is complete. Keep your watch and phone close to each other during the
update process.
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