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36
Owner Responsibilities:
• Provide normal/reasonable operating care and maintenance;
• Prior to returning a product to MartinLogan for repairs covered
by the Limited Warranty, the dealer from whom the speaker was
purchased should first be contacted to see if they can resolve the
issue;
• If a product is returned to MartinLogan for warranty work:
o The product must be properly packaged and shipped to
MartinLogan or an authorized MartinLogan repair center by
the customer at his or her sole expense;
o The product must be accompanied by an RMA number,
obtained from the MartinLogan service department (service@
martinlogan.com);
o The product must be accompanied by a written description
of the defect and proof of the date of purchase in the form
of a copy of the original sales receipt from an authorized
MartinLogan dealer or distributor.
Warranty Outside of the United States and Canada
This warranty applies only to purchases made from authorized
MartinLogan dealers and distributors in the United States and
Canada. For warranty terms, conditions, and support elsewhere,
please contact the authorized MartinLogan distributor in the coun-
try where your purchase was made. Warranty outside the US and
Canada is established and provided by authorized MartinLogan dis-
tributors around the world.
Refurbished Products Warranty Information
MartinLogan refurbished products may be lightly pre-owned, demon-
stration, test products, or factory closeouts that have undergone
rigorous inspection to ensure they meet MartinLogan’s strict quality
standards for both sonic performance and mechanical integrity. We
back every refurbished product with a Refurbished product warranty.
Our refurbished products are packaged in factory packaging, com-
plete with all documentation and where applicable, the accessories
that normally ship with the product. On occasion, refurbished prod-
ucts may contain minor cosmetic blemishes, but will sonically
perform to our industry leading full performance standards.
Each refurbished product:
• Has undergone rigorous inspections to ensure it meets our strict
quality standards.
• Is put through full testing to guarantee optimal sonic performance
and mechanical integrity.
• Is supplied with complete documentation.
• Is supplied with a one (1) year non-cosmetic warranty (Headphones
offer a 30 day warranty).
• Where applicable, is supplied with cables, remote control and
accessories.
• Where applicable, firmware is updated to the latest version.
• Is given a new refurbished serial number.
• Comes in factory product packaging with a “Refurbished” label.
• May have minor cosmetic blemishes.
Remedy
In the event the product fails during the warranty period and the
above conditions are met, the purchaser’s sole remedy under this
Warranty shall be to return the product to MartinLogan or an autho-
rized MartinLogan repair center where the defect will be rectified
without charge for parts or labor.
Conditions
MartinLogan reserves the right to modify the design of any product
without obligation to purchaser of previously manufactured products
and to change the prices or specifications of any product without
notice or obligation to any person.
Exclusions
Any implied warranties relating to the above product shall be limited
to the duration of the above Warranty. This Warranty does not extend
to any incidental or consequential costs or damages to the purchaser.
Some states do not allow limitations on how long an implied warran-
ty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
This Warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. This Warranty represents
a limited warranty as per definition by the Federal Trade Commission
(Magnuson-Moss Act).
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