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Note： • After all papers jammed are taken out according to the above steps,close the
front cover and tidy the papers in paper tray, then the printer will recover to
print automatically.
•
If the printer still does not start printing, please check that all the jammed
paper inside the printer has been cleared.
•
If you cannot remove the jammed paper yourself, please contact your local
Pantum authorized repair center or send the printer to the nearest Pantum
authorized service center for repair.
•
Printer appearance may differ because of various models and functions, so
the schematic diagram is only for your reference.
11.2.Software Failure
4.
After taking papers jammed out, install the duplex unit back and inspect other parts to
the product.If it can be ensured that there are no jammed papers, open and close the front
cover and then the printer will recover printing automatically.
Problem Solution
The printer icon will not be
displayed in the “Printers and
Faxes” folder.
Reinstall the printer driver.
The printer is in Ready mode but it
will not perform any print job.
If the failure still exists after restarting the
printer, please reinstall the printer driver.
Failed to install the driver
Check whether the print spooler service is enabled.
The driver cannot be used if the IP
address of the printer has been
changed
Modify the port IP address of the printer driver.
If the above method does not work, please
reinstall the printer driver.
Ensure that the USB interface cable and the power
cord are properly connected.
Make sure the network cable of USB cable is
connected correctly.
Check the power supply and the connection of the
printer.
It is recommended that a fixed IP address should
be set to the network printer.
In the DHCP network, it is recommended to bind
the IP address with the MAC address of the
printer.
93
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