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58 English
Troubleshooting
Troubleshooting
DRAWER
Problem Possible cause Solution
The drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page 52.
The drawer is overloaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods. Cover food with a lid.
Information codes
OVEN
Displayed
Code
Possible cause Solution
C-d0
There is a short in the control
key.
Press OFF/CLEAR, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
C-d1 The door lock is misaligned.
C-F2
This code occurs if
communication between the
Main and Touch is interrupted.
C-20
The oven sensor is open when
the oven is operating.
Press OFF/CLEAR, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
There is a short in the Oven
sensor.
C-21
This code occurs if the internal
temperature rises abnormally
high.
C-30
The main PCB sensor is open
when the oven is operating.
There is a short in the main PCB
sensor.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service.
bAd LinE
This error message appears
if the power cord is installed
improperly.
If the power connection is
plugged in improperly, “bAd
LinE” appears on the display.
Reconnect the power connection
properly, and the message
disappears.
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