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Frequently Asked Questions
33
Problem Possible cause and solution
There is a film of oil on
the glass lid and in the
drawer.
The oil in the vacuum pump has become extremely
hot.
Clean the drawer and leave it to cool down for
1hour before starting another vacuuming process.
When carrying out a number of consecutive vacu-
uming processes, wait a minimum of 2minutes
between each process to prevent the oil from
overheating again.
If the fault occurs again, contact Miele Technical
Service.
The vacuuming process
is canceled after 2min-
utes. An acoustic tone
sounds and the sym-
bol lights up red.
The required vacuum could not be achieved.
Switch the drawer off and back on again.
Start the vacuuming process again, selecting a dif-
ferent vacuum level if necessary.
After intensive use of the drawer, the oil in the vacuum
pump has severely overheated.
Leave the drawer to cool for an hour before start-
ing another vacuuming process.
When carrying out a number of consecutive vacu-
uming processes, wait a minimum of 2minutes
between each process to prevent the oil from
overheating again.
The vacuuming process
is canceled after 5sec-
onds. An acoustic tone
sounds and the sym-
bol lights up red.
The glass lid is not sitting evenly. There is an object,
e.g., the edge of a bag, or some soiling on the surface
of the chamber seal.
Remove the obstruction and/or the soiling.
Close the glass lid and press it down lightly for ap-
prox. 5seconds.
The chamber seal is not fitted correctly.
Press the chamber seal in all the way round to
make sure it is fitted evenly.
The chamber seal is damaged, e.g., cracks can be
seen.
Contact Miele Technical Service to replace it.
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