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Troubleshooting
76
BMP
®
21-PLUS/BMP
®
21-LAB User’s Manual
Program (continued)
Cannot add checksum character in
barcode.
The BMP21-PLUS/BMP21-LAB
does not allow checksum characters
to be used.
No action required.
Menu does not display all label
types.
The BMP21-PLUS/BMP21-LAB
only displays the label types that
will work with the installed label
material (cartridge).
Insert the proper label material
(cartridge) for the labels you want
to produce.
Examples:
• If using Nylon, Vinyl or
Polyester continuous labels, all
labels types will be shown.
• If using Self-Lam labels the only
label types displayed are Banner
Landscape, Fixed Length and
Wire.
• If using Permasleeve labels, the
only label types that will be
shown are Banner Landscape and
Fixed Length.
Cannot change to a different
language
Pressed a wrong key while in
language setup.
Reset the language. See page 26 for
information on setting a specific
language.
Problem Cause Corrective Action
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