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Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14590481) - 2021 - CRC - 6/2/20
396 CUSTOMER INFORMATION
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Cadillac Owner Center (U.S.)
my.cadillac.com
Learn more about your vehicle
features, shop for and manage your
connected ser vices and OnStar plans,
and access diagnostic information
specific to your vehicle.
Membership Benefits
E : Download owner’s manuals and
view vehicle-specific how-to videos.
G : View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule ser vice
appointments.
I : View ser vice records from your
dealership and add your own.
D : Select a dealer and view
locations, maps, phone numbers, and
hours.
r : Track your vehicle’s warranty
information.
J : View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 389.
H : Manage your profile and payment
information. View your GM Rewards
Card earnings and My Cadillac
Rewards points.
F : Chat with online help
representatives.
Visit my.cadillac.com and create an
account today.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or
my.cadillac.ca (French) to access
similar benefits to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
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