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VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series Back | Back to Top
Troubleshooting
How to Use
Parts Description
Setup
Network / Internet
Connections
Settings
Playback
Backup / Recovery
Security
Other Operations
Notifications
About Online Support Website
The online support website provides information about frequently asked questions about
your VAIO computer.
Sony online support website
USA
http://esupport.sony.com/EN/VAIO/
Canada
http://www.sony.ca/support/ (English)
http://www.fr.sony.ca/support/ (French)
Spanish-speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/LA/
Brazil
http://esupport.sony.com/PT/VAIO/BR/
Hint
If you experience any problem and have a technical question about your VAIO
computer, launch VAIO Care first, which offers you various options to help you solve
the problem.[Details]
When you contact VAIO support, you may be asked for the serial number and the model
number of your VAIO computer. The serial number is a 15-digit number that can be
found:
in the VAIO Care window;
on the bottom or the back panel of the computer or inside the battery compartment;
on the original VAIO box.
The model number is located at the lower right corner of the display on the VAIO
computer.
Other websites
You can find other useful information from the following URL.
Other Sony products
http://www.sony.net/
Operating system online support website
For Microsoft Windows operating system support, visit the Microsoft customer support site.
http://support.microsoft.com/directory/
In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get
personalized service and support for your VAIO computer. Sony Style Backstage
Technicians can assist with the setup of your new VAIO computer, system optimization, data
rescue, and any repair service you might need.
http://www.sonystyle.com/backstage/
Hint
You can find a link to register your computer online in VAIO Care. Click (Start),
112
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