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NotesOur Guarantee
TWO-YEAR WARRANTY:
We guarantee everything we make! Starting from the date of purchase, your OXO On
Conical Burr Coffee Grinder with Integrated Scale is guaranteed by OXO for two
years in the case of any manufacturing defects in materials or workmanship. This OXO
warranty is only offered on OXO On appliances sold and used in North America.
The OXO warranty covers all costs related to restoring the proven defective product through the repair or replacement of any defective part
and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective
product. OXO’s exclusive obligation under this warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claims, so please keep it in a safe place. We recommend that you register your
product on our website, www.oxo.com/registration.aspx. Although greatly appreciated, the product registration is not required to activate
any warranty and product registration does not eliminate the need for the original proof of purchase.
The warranty does not cover damages resulting from misuse or abuse of the product and/or uses inconsistent with this Use and Care
manual, attempts at repair, theft, use with unauthorized attachments or failure to follow the instructions provided with the product.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided
by OXO, are used.
You may also arrange for service after the warranty expires at an added cost.
For questions, returns, repairs or warranty claims within the US, please visit www.oxo.com or contact OXO Customer Service
at (800) 545-4411. We will be glad to assist you.
For customer service, claims or questions on sales in Canada, OXO Customer Service will gladly put you in touch with the appropriate individuals.
This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state, country to country or
province to province. The customer may assert any such rights at their sole discretion.
CONTACT INFO:
If you have any trouble with the product during the warranty period, do not attempt to
return it to a retail store. Instead, please visit us online at www.oxo.com or contact us at:
REGISTRATION INFO:
For product registration, please visit us online at www.oxo.com/registration.aspx or
call toll free at 1-800-545-4411.
OXO U.S. Customer Service
Hours: Monday – Friday, 8:00am – 5:00pm (ET)
Phone: (800) 545-4411 Fax: (717) 709-5350
Mail: OXO International, Inc. at 1331 S Seventh St. Ste 4,
Chambersburg, PA 17201-9912
Email: info@oxo.com
Outside the U.S.
Please contact your local distributor or email info@oxo.com
Please be advised that as part of our privacy policy we never sell or give away your private information.
2019
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