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Problem SolutionPossible Cause
Troubleshooting
Grinder does not
start after pressing
the OXO button
Grinder starts but
produces no
coffee grounds
Grinder won’t let
me select the number
of cups/grams I want
Grinder display is not
showing “0” when
empty container is on
the base/scale
Grinder is louder
than normal
Grinder not plugged in No beans in hopper
Plug power cord into
110V outlet.
Fill hopper with fresh
coffee beans.
Gently remove and re-install
bean hopper ensuring
it is seated properly.
Unplug power cord and remove hopper.
Inspect hopper, upper/lower burrs and
grounds chute for blockage.
Grinder will pause function for a few
minutes to cool down. Once the
warning icon disappears, the Grinder
will be ready to use again.
Check that stainless steel plate, ground
container and lid are on the scale.
Tare scale again. Refer to the
“To Switch Grinding Container”
section on pg. 13.
Unplug power cord and remove
hopper. Use a small flexible brush
to clean grounds chute.
Select the number of total cups/
grams you want in the ground coffee
container. See pg. 11-12 for more details.
Check that stainless steel plate,
container and lid are on the scale.
Tare scale again. Refer to the
“To Switch Grinding Container”
section
on pg. 13.
Tare scale with the container you
are trying to use. Refer to the “To
Switch Your Ground Coffee Container”
on pg. 13.
Unplug power cord and remove
hopper. Inspect hopper, upper
and lower burrs. Remove any
foreign objects. Refer to Cleaning
and Care section on pg. 16.
Bean hopper not
attached properly
Hopper out feed is blocked
Grinder overheated
If you see “
” and
nothing happens, scale
is not tared properly.
Grounds chute is clogged
The integrated scale is
detecting coffee in the ground
coffee container
The scale is not tared properly
and it thinks there is coffee in
the ground coffee container
Tare has not been done with
the container you’re trying
to use
Grinder blocked with
foreign item
Problem SolutionPossible Cause
Grinder stops
mid-cycle
No beans in hopper
Fill hopper with fresh
coffee beans.
Unplug power cord and remove
hopper. Inspect hopper, upper
and lower burrs. Remove any
foreign objects. Refer to Cleaning
and Care section.
Grinder will pause function for a few
minutes to cool down. Once the
warning icon disappears, the Grinder
will be ready to use again.
Foreign item trapped
in burrs
Grinder overheated
1817
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