GoWISE USA GW44800-O User Manual

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WARRANTY

NOTE: Customers are responsible for all return shipping costs after 30

days.

Defective/Freight Damaged:

Products that are within the 30-day return period and have been

determined by customer service to be defective are qualied for a return

label for the product to be returned to GoWISE USA for inspection and

testing.

GoWISE USA will provide a return shipping label for defective

product(s) only. Customers must contact the carrier (shipping company)

for products that have arrived damaged after initial transit. Clear

photographic and video proof of damage and/or defective product(s) is

REQUIRED prior to GoWISE USA authorizing the return of any product.

Purchase from 3rd Parties:

In order for the GoWISE USA customer service team to lookup the

warranty information regarding the product(s), the original order

information and/or proof of purchase is required. Without this

information, GoWISE USA will be unable to move forward with providing

a replacement under warranty, as we do not know the date or origin

of the purchase. GoWISE USA does not have a working business

relationship with 3rd party selling sites or services or individuals which

are not listed below as one of our authorized retailers.

GoWISE USA is not responsible for making inquiries to such 3rd parties

for the purpose of obtaining documentation. It is the responsibility

of the person(s) making the warranty claim to provide original

documentation such as order information and/or a receipt so that

customer service can process the request. Any claim made under

GoWISE USA warranty guidelines must be made by original purchaser of

the product(s). Any defective product(s) will be replaced as long as the

issues with the device fall within warranty guidelines.

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GoWISE GW44800-O Deluxe 12.7-Quarts 15-in-1 Electric Air Fryer Oven