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250 MULTIMEDIA
Guardian™ Security PIN help to ensure that
nobody can start your vehicle if they happen to
find your device.
4. Can someone drive off with my vehicle using
the App? No. Driving your vehicle still requires
the keys to be in the vehicle. The Remote Start
feature simply starts the engine to warm up or
cool down the interior before you arrive.
5. Can I stop a vehicle that is being driven with
the cancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop the
vehicle.
6. Why can’t all mobile devices use the Mobile
App? The Mobile App has been designed to
work on most devices with the Apple® and
Android™ operating systems. The capabilities
of these devices allow us to remotely
command your vehicle. Other operating
systems may be supported in the future.
CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS
1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your key fob will sound the horn and flash the
lights quicker; however, its range is limited.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pressing the red Panic
button. Otherwise, Remote Horn & Lights will
continue for a maximum of three minutes.
4. Why can’t all mobile devices use the Mobile
App? The Mobile App has been designed to
work on most devices with the Apple® and
Android™ operating systems. The capabilities
of these devices allow us to remotely
command your vehicle. Other operating
systems may be supported in the future.
CONNECTED SERVICES ACCOUNT
FAQ
S — IF EQUIPPED
1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can
register your SiriusXM Guardian™ Account:
Push the ASSIST button. A call will be placed
to an agent who can assist in registering
your new account.
Press the Activate Services icon in the Apps
menu. Select the button to speak with an
agent, who can assist in registering your
new account.
Press the Activate Services icon in the Apps
menu. Enter your email on the touchscreen
and then follow the prompts from the
provided email. You will receive an email
with an activation link that will be good for
72 hours. Once you click the activation link,
you will be prompted to fill out your informa-
tion and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your
profile and demo the remote services.
2. Why do I need an email address? Without an
email address, customers cannot register for
SiriusXM Guardian™. Customers need to
register so they can subscribe to receive
additional services and create a SiriusXM
Guardian™ Security PIN for remote command
requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security
PIN during the registration process. The
SiriusXM Guardian™ Security PIN will be
required to authenticate you when accessing
your account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
22_DPF_OM_EN_USC_t.book Page 250
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