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36
TROUBLE SHOOTING
Problem Solution
Smell/odour
Check the drainage pipe is not clogged or the drip tray at
the back of the appliance is full. The pipe can be cleared
by pouring hot water through, but you must ensure the
appliance is turned off, the plug is removed from the socket
and a jug or bucket is in place to catch the flow of water.
The doors do not close properly
Ensure there are no obstructions preventing door closure.
Check the door compartments and shelves are correctly in
place.
Check the door seal is not warped or torn.
Check the appliance is level.
Unusual noises
Check that the appliance is on a flat, level surface and is
stable.
Check the spacing”s around the appliance and ensure it is
not touching other items.
Bubbling and gurgling sound: This noise is emitted as the
coolant fluid flows through the pipes within the system. This
is normal.
Water flowing sound: This is the normal sound of water
flowing into the drain trough during the defrosting process.
If the appliance is operating noisily (compressor
noise): This is normal. This noise indicates that the
compressor is operating normally. As the compressor is
being energized, it might run a bit more noisily for a short
period of time.
AFTER-SALES SERVICE
Before contacting After-Sales Service:
1. See if you can solve the problem yourself with
the help of the “Troubleshooting guide”).
2. Switch the appliance on again to see if the
problem has been solved. If it has not,
disconnect the appliance from the power
supply and wait for about an hour before
switching on again.
3. If the problem persists after this course of
action, contact After-sales Service.
Specify:
• the nature of the problem
• the appliance model,
• the Service number (the number after the
word SERVICE on the rating plate on the
inside of the appliance)
• your full address
• your telephone number and area code.
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