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77
TROUBLESHOOTING
Cooktop
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pans do not become
hot and
appears in
the display.
The cooktop cannot detect the
pan because it is not suitable for
induction cooking.
Use cookware suitable for
induction cooking. See section
‘Choosing the right cookware’.
The cooktop cannot detect the
pan because it is too small for
the cooking zone or not properly
centred on it.
Unlock the controls. See section
‘Using your induction cooktop’
for instructions.
3 flashes in the display
when you are trying to set
PowerBoost.
PowerBoost is temporarily
unavailable because the
cooktop needs to protect
itself from overheating.
Allow the cooktop to cool down.
The glass is
being scratched.
Rough-edged cookware. Use cookware with flat and
smooth bases. See ‘Choosing the
right cookware’.
Unsuitable, abrasive scourer or
cleaning products being used.
See ‘Care and cleaning’.
Some or all displays
flash
or there is a
continuous beep.
The control dials have been held in
either A or
position for too long.
Turn the control dial back to OFF
and wait until the error flash has
disappeared before trying to use
the cooktop again.
The cooktop or a cooking
zone has turned itself
off unexpectedly, a tone
sounds and an error code
is displayed (typically
( or
(U alternating with one or
two digits in the cooking
zone displays).
Technical fault. Please note down the error
letters and numbers, switch the
power to the cooktop off at the
wall, and contact your Authorised
Service Centre or Customer Care
with the error code information.
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