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72
TROUBLESHOOTING
If there is a problem, check the chart below to see if you can fix it. If the problem cannot be
fixed or persists, call your Authorised Repairer or Customer Care.
General
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not work. No power. Check that the mains power
supply (wall switch) is turned on,
the fuse has not tripped and there
is no power outage in your area.
The clock has not been set. The oven will not work unless the
clock is set. See ‘Setting the clock’.
The oven does not work
but the display is lit.
The oven is set for
automatic cooking.
See ‘Auto Cook’
for instructions.
The oven is in Demo Mode. Contact Customer Care.
One or all of the lights
do not come on, but the
oven works.
The oven light bulb(s)
have blown.
Replace the light bulb(s). See
‘Care and cleaning’ for instructions.
The door is not correctly fitted. See ‘Care and cleaning’ for
instructions on fitting the
door correctly.
The oven is in Sabbath Mode
and the ‘Light off’ option has
been saved.
To quit Sabbath Mode, touch
and hold the cancel
control.
See ‘User preference settings’
for instructions on changing the
‘Light off’ option.
The oven is not heating. The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
A glass pane in the oven
door has cracked, chipped,
or shattered.
Incorrect cleaning or the edge of
the glass hitting against something.
You must NOT use the oven.
Call your Authorised Repairer or
Customer Care.
I can feel hot air blowing
out of the vents after I have
turned the oven off.
This is normal. For safety reasons the cooling fans
will continue to run even when
you have turned the function
dial to ‘OFF’. The fans will switch
off automatically when the oven
has cooled.
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