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76
TROUBLESHOOTING
Cooktop
PROBLEM POSSIBLE CAUSES WHAT TO DO
Condensation is forming
on surrounding walls,
cabinetry or your
overhead rangehood.
This is a normal for
induction cooking.
Energy efficient technology
means that no heat is lost to
surrounding surfaces. This results
in condensation forming on these
cooler surfaces when steam is
produced by cooking.
This is normal for induction
cooking and does not
indicate a fault.
To minimise condensation:
Ensure adequate ventilation
when cooking.
Switch your rangehood on
5 minutes before cooking and
let it run for at least minutes
after cooking.
Use your rangehood on a lower
speed setting when boiling.
Use the cooktop on a lower
heat setting when boiling.
Use pot lids to stop moisture
from escaping.
If condensation forms, wipe
down surrounding walls and
cabinetry as needed.
Some pans make crackling
or clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for induction
cookware and does not indicate
a fault.
The cooktop makes a low
humming noise when used
on a high heat setting
(especially PowerBoost).
This is caused by the technology
of induction cooking.
This is normal, but the noise
should quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming from
the cooktop.
A cooling fan built into your
cooktop has come on to prevent
the electronics from overheating.
It may continue to run even after
you’ve turned the cooktop off.
This is normal and needs no
action. Do not switch the power to
the cooktop off at the wall while
the fan is running.
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