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43
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
COOKTOP BURNERS
Some burners will not
light.
Flames do not burn all
around the burner
cap.
Burner parts or ignitors may
be wet, dirty, or misaligned.
Check that the burner parts
are clean, dry, and correctly
assembled. Check that the
ignitors are clean and dry.
See ‘Care and cleaning’ for
instructions.
There is no clicking
when I try to light a
burner.
The ignitor is dirty or there is
a power outage.
Clean the ignitor(s). See
‘Care and cleaning’ for
instructions.
There is a power failure
– can I still use the
cooktop burners?
Power outage in your area. The cooktop burners can still
be used. To light them:
1
Holding a lighted
match to the flame
spreader, push in on the
control dial and turn
counterclockwise to HI.
2 When the flame is
burning all the way
around the burner, you
may adjust the heat.
IMPORTANT!
If the flame is blown out
during a power failure, turn
the dial immediately to O
(OFF), as the burner will not
automatically relight and
gas may escape.
The flames have
suddenly gone out.
A draft or a spill has
extinguished the flame.
No action required. The
burner will detect this
and automatically relight.
However, if there has been
a large spill, we recommend
turning the burners off and
cleaning the burners and
sump area. See ‘Care and
Cleaning’ for instrucions.
There is a slight
‘extinction pop’ or
flash after I’ve turned a
cooktop burner off.
This is normal for LP gas and
requires no action.
The burner flames are
uneven, very large,
yellow or yellow-tipped
or sooty.
Technical fault: the gas is the
wrong type or hasn’t been
adjusted properly.
Do not use your cooktop
burners. Contact your
Authorized Service Center or
Customer Care.
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