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41
TROUBLESHOOTING
If you can’t find an answer to your problem in the chart below, or if the problem cannot
be fixed, you will need technical help. Contact your Authorized Service Center or
Customer Care.
PROBLEM POSSIBLE CAUSES WHAT TO DO
OVEN
The oven will not light. When trying to ignite the
oven burners:
The oven dial is not fully
pushed in before turning .
The oven dial is not in the
O (OFF) position when it
is pushed in.
No power supply.
No gas supply.
Check that the dial is in the
O (OFF) position and pushed
in as far as possible before
turning it.
Check that the circuit
breaker hasn’t tripped and
there is no power outage in
your area. If there is a power
outage, you cannot use the
oven until power has been
restored.
The supply to the house may
not be working or there may
be an outage. Contact your
local gas supplier.
One of the oven lights
does not come on, but
the oven works.
The light bulb is loose.
The light bulb has blown.
See instructions for
‘Replacing the oven light
bulb’ in section ‘Care
and cleaning’. Instead of
replacing the bulb, simply
ensure that it is secure in its
socket.
Replace the bulb. See
instructions for ‘Replacing
the oven light bulb’ in section
‘Care and cleaning.
There is a power failure
– can I still use the
oven?
Power outage in your home
or neighborhood.
The oven cannot be used
until power is restored.
Once power is restored you
must return the oven dials
to O (OFF) before you can
begin cooking again.
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