Loading ...
Loading ...
Loading ...
Troubleshooting
Picture Issues
When the TV has picture problems, these steps may help resolve the
problem.
Problem Possible Solutions
No picture, or black and
white picture.
• Unplug the TV power cord from AC outlet and re-plug after
60 seconds.
• Check that the Color Saturation is set to 50 or higher.
• Try different TV channels.
The picture is distorted. • The compression of video content may cause picture
distortions, especially in fast-moving pictures from sports
programmes and action movies.
• If the signal reception is weak or poor, screen distortion
may be visible but it is not a malfunction.
• Mobile phones used close to the TV (within 1m) may
cause noise on analogue and digital channels.
The picture is blurry or
flickering, or cuts out
momentarily.
•
> Settings > Picture > Sharpness. You can try to
increase or decrease the Sharpness.
• If you use an external antenna, check the direction,
position and connection of the antenna.
• Adjust the direction of your antenna, or reset or fine tune
the channel.
The picture appears
red, purple, pink and
other colors.
•
> Settings > Picture > Calibration Settings >
White Balance. You can try to increase or decrease the
White Balance.
Picture distorted or
appear wavy.
• Some electrical appliances may affect the TV. If you turn
off the appliance and the interference goes away, then
move it further away from TV.
• Insert the power plug of the TV into another power outlet.
Note:
• If the problem persists, check the signal strength or refer to the external
device’s user manual.
Sound Issues
When the TV has a sound problem, these steps may help resolve the
problem.
39
Loading ...
Loading ...
Loading ...