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34
Amazon Alexa or Google Assistant can’t nd my app or can’t
discover my smart outlet.
• Make sure your smart outlet is within 164 ft / 50 m of your wireless
network router.
• Check that your Amazon Alexa or Google Assistant is working
properly.
Why isn’t my smart outlet turning on/off as scheduled?
• Make sure that the schedule is still turned on. The toggle switch
should look like , not .
• Make sure that your phone’s Location Services are turned on.
• Make sure the smart outlet is connected to a working WiFi network
and is not ofine.
If your problem is not listed, please contact
Customer Support (see page 38).
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