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Help and Feedback
1. To get in-app help or send feedback on your smart
outlet, tap More at the bottom of the screen, then tap
Help and Feedback.
2. Tap on the name of your smart outlet.
Note: If your smart outlet is not installed, tap More, then tap
WiFi Outlet and choose your outlet.
Note: Entering your router model or including a picture
of your label is especially helpful if you’re having issues
connecting to your smart outlet in the app.
3. Tap on any issue to see more information. If you can’t
nd the solution to your problem, tap
Report an Issue.
4. Type in your feedback and tap Submit. A member
of our support team will reach out to you within 24
hours.
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