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Contact Customer Support
You can contact our friendly Customer Support Team
through the VeSync app, in addition to the helpline.
• To chat directly with our US ofce Customer Support
Team, tap Inbox at the bottom of the screen. Then, tap
to send a chat message.
Note: Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT.
Messages sent outside chat hours will receive an email
response.
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Vesync User
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