Google ETEKCITY User Manual

Loading ...

I can’t nd the “VeSync” access point during conguration.

• Press and hold the power button on the outlet for 5 seconds,

until the indicator light blinks, to trigger Conguration Mode. The

“VeSync” access point will appear in your list of available WiFi

connections.

• During Conguration Mode, the indicator light on the outlet will

blink. You will have 5 minutes to pair the outlet with your phone.

My outlet is ofine.

• Make sure the smart outlet is on, then refresh the VeSync menu by

swiping down on the screen.

• Make sure your router is connected to the internet, and your

phone’s network connection is working.

• Delete the ofine outlet from the VeSync app. Swipe left (iOS) or

tap and hold (Android) on the outlet name, then tap Delete.

• Reset the outlet (see page 31). When the smart outlet is

recongured and online again, go to Device Settings, and tap

Upgrade Firmware.

Note: Power outages, internet outages, or changing WiFi routers may

cause your outlets to go offline.

After adding my smart outlet to VeSync, why won’t the smart outlet

icon appear on the My Home screen of the VeSync app?

• Refresh the VeSync menu by swiping down on the screen.

• Close and reopen the app.

Loading ...

Google ETEKCITY Smart Plug, Works with Alexa and Home