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Product support
Product support
Help is always at hand
Troubleshooting
In the unlikely event of difficulties with your appliance please follow the trouble shooting guide below. If the problem
persists, contact the retailer if the machine is still under guarantee. If the machine is out of guarantee, contact an
approved service agent on 0345 257 7271
30
Insert the mains plug.
Close the door.
Turn on the water supply.
Check the water pressure.
Ensure the hose is not crimped or bent.
Clean the filter.
Arrange dishes so spray action reaches all surfaces.
Do not overload the dishwasher.
Make sure nothing (i.e. cutlery) is obstructing spray
arm rotation.
Use proper dishwasher detergent.
Remove excessive food and liquids from dishes
before loading.
Ensure the hose is not crimped or bent.
Interrupt the program and re-arrange the items
which are obstructing the spray arm.
Interrupt the program and re-arrange the items of
crockery.
Load as suggested in instructions.
Increase the rinse aid amount or refill the rinse aid
dispenser.
Do not empty the dishwasher immediately after
wash.
Washing temperature is lower in short program.
Choose a program with a long washing time.
If dishes won’t clean?
If dishwasher won’t load water?
If dishwasher won’t drain?
If there is not satisfactory drying result?
If there is much noise?
If dishwasher won’t start?
Warning:
If overflow occurs, turn off the water supply before contacting the customer helpline.
If there is water in the base pan because of overfill or small leak, the water should be removed before restarting the
dishwasher.
Error codes
Description Possible causes
Longer inlet time
Overflow
Faucet is not opened, water intake is
restricted or water pressure is too low.
Some element of dishwasher leaks.
E1
E4
Not reaching required temperature.
Malfunction of heating elenent.
E3
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