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Amcrest Cloud Desktop Setup
Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest
Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.
For more information on how to setup your camera on Amcrest Cloud please follow the steps provided below:
1. Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2. Using a web browser on your PC or Mac, visit www.amcrest.com/cloud and register for a cloud account. Once registered, click the
“Add Camera” button. Select “Amcrest”, give the camera a name, and enter the camera’s SN (located on the bottom of the camera),
then click “Next”.
3. On the settings page, you can adjust optional preferences for your camera. Once settings have been adjusted, click “Finish”. Your
camera is now successfully set up for cloud access and storage.
4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app
on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere. For more information visit
amcrest.com/support
5. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials
available at http://www.amcrest.com/videos
Web Access Setup (AmcrestView.com)
1. Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2. Using Internet Explorer or Safari, go to www.AmcrestView.com and register an account. You will be required to activate your
account by e-mail (double-check your spam folder).
3. Once activated, download and install the plugin for your web browser. The installation of the plugin will require all web browsers to
close.
4. Log in to your account. To add a camera, click the “Add Device” button. Give the camera a name, enter the UID (found on the bottom
of your camera), then enter the login details for the camera. The default username and password for the camera is admin.
5. Once added, the camera should appear in the device list. Click the icon next to the camera’s UID to open the live viewing and
playback interface.
6. The device is now successfully setup for live viewing and playback!
For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials
available at www.amcrest.com/videos
FAQs/Troubleshooting
1. The camera does not boot up properly.
Below are a few possible reasons why this may be occurring:
• The power input is not correct voltage.
• The power cable connection is not secured correctly.
• The firmware was upgraded incorrectly.
2. Camera often automatically shuts down or stops running.
Below are a few possible reasons why this may be occurring:
• The input voltage is too low or is not stable.
• The insides of the camera have accumulated too much dust.
• The temperature is either too hot or too cold.
• The hardware is malfunctioning.
3. Real-time video color is distorted.
Below are a few possible reasons why this may be occurring:
• The camera is not compatible with the monitor.
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