We hope that you find this guide helpful. To learn more about your machine's features, please take a look at our Online User's Guide. It offers:
Quicker Navigation!
Comprehensive Format!
Simplified Layout!

To View Online User's Guides
To view the Online User's Guide and other available guides, visit web support.brother (Windows)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is included in the standard installation and, when installed, you can find it either as a shortcut on your desktop, or from the Windows Start menu.
The control panel will vary depending on your model.

1. LCD (Liquid Crystal Display)
A four-level indicator shows the wireless signal strength if you are using a wireless connection.

2.
Power On/Off Button
.
The LCD displays [Shutting Down] for a few seconds before going off.3. Network Buttons
Network
Press Network to set up wired network settings.
WiFi
Press the WiFi button and launch the wireless installer on your computer. Follow the on- screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
4. Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
Back
or
( + or -)
or
to scroll faster. When you see the number you want, press OK.5. Go Button
Use the paper tray when printing on the following media:
|
Plain paper Thin paper Recycled paper Thick paper |
|
For more detailed information, see the Online User's Guide: Load Paper in the Paper Tray.
Use the Manual Feed Slot when printing on the following media:
|
Plain paper Thin paper Recycled paper Bond paper Thick paper Labels 1 Envelopes 1 |
|
Open the back cover (face up output tray) before printing to let the printed paper exit onto the face up output tray.
For more detailed information, see the Online User's Guide: Load and Print Paper in the Manual Feed Slot.
Use this section to resolve problems you may encounter when using your Brother machine.
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
|
Find the Error |
Find the Solution |
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Using the Status Monitor
|
|
|
Using the LCD
|
1. Follow the messages on the LCD. 2. If you cannot resolve the error, see the Online User's Guide: Error and Maintenance Messages or go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at web support.brother |
For information on the most common error and maintenance messages, see the Online User's Guide.
To view the Online User's Guide and other available guides, visit web support.brother
Paper Jams
An error message indicates where the paper is stuck in your machine.

See the messages in Brother Status Monitor on your computer.
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.

The Brother Meter Read Tool software collects usage information directly from network-connected and USB-connected devices and sends it via email. It can also send emails to notify you of any machine errors and consumables running low.

The Brother Meter Read Tool uses the following methods to collect and send usage information:
- Machine status
- Consumables remaining life, drum count and replace count
- Paper jam count
- Error history
|
- Toner/ink low or needs replacing
- Consumables warnings and errors (both user-repairable and requiring a service engineer’s visit)
- Paper jam, input, and output errors
- Cover open errors
- Memory errors
- Hardware, mechanical, and installation errors
|
You can install the Brother Meter Read Tool using the MSI installer or the EXE installer.
NOTE
If using the MSI installer, you must install the required version of Microsoft .NET Framework manually.
icon in the notification area, and click Open.Select the network-connected or USB-connected devices you want the Brother Meter Read Tool to monitor.
1. Go to the Devices pane and click the Discover Devices button to update the device list. The tool displays the devices available for monitoring.
2. Check if the device you want is in the list.
NOTE: You can look for a specific device by typing its details in the search box.

3. If the device is not in the list, you must connect the device and set it up first. Do one of the following:
| USB-Connected Devices | Network-Connected Devices |
|
a) Install the device's Full Driver & Software Package. b) Use a USB cable to connect your device to a computer. c) Select the USB check box in the Discovery Settings dialog box.
d) Click the OK button |
a) Connect your device to your local network. b) Select the Network check box in the Discovery Settings dialog box. NOTE: Make sure the additional discovery settings are set correctly for your network.
c) Click the OK button. |
4. Click the Discover Devices button to update the device list. If the device you want to monitor is still not in the list, make sure the device is connected to your computer or network and is set up correctly.
5. Click the device you want to monitor, and then click the On button in the Monitoring Status area. A green tick appears next to the selected device.
NOTE

6. Click the Apply button to save the settings.
Monitoring Devices Based on Their Unique Identifiers
You can start monitoring specific devices by specifying their unique identifiers, such as:

1. Click the Add Devices button in the top-right corner, and then select the identifier you want.
2. The Add Devices screen appears. Do one of the following:
3. Click the OK button. The tool will discover and monitor the devices you specified only if they are correctly connected and set up.
Periodic Discovery of Devices
You can set the period of time the tool automatically looks for new devices and adds them to the device list.

Specify the device log’s contents, recipient and sender email addresses, and submission frequency.

1. Go to the Meter Read Settings pane and make sure the Send Device Log check box is selected.
2. Use the Add buttons to specify the device log's submission frequency and the recipient's email address.
NOTE: Make sure you consult the customer to choose a suitable time to submit the device log. We recommend setting the Brother Meter Read Tool to send device log emails when both the device and the computer running the software are on.
3. When finished, select the following:
4. Click the Apply button to save the settings.
Create a new device status email profile to specify sender and recipient email addresses, profile language and format, and the types of errors you want to be notified of.

The Brother Meter Read Tool collects the information directly from network-connected or USB-connected devices and sends it via email. To use this feature, you must set up the email address you want to use.
You can use a customer or dealer email address or use your own customised SMTP configuration.
To set up the email address, you will need the following information:
Specify SMTP server details and authentication information in the Email Server Settings pane.

Before you deploy your configuration to monitor the customer’s devices, send a test email to make sure your configuration is correct. During the first test, use your personal email address to test whether you can receive usage information emails.
1. Click the Send test email button in the lower-left corner.
2. Enter the test email address and then click the OK button.
3. The tool will perform the following tests:

4. Check the test results:
Deploy your configuration to the selected devices by using the relevant email address.
The Brother Meter Read Tool will send the device log and status information to the receivers you specified.
Click Open Test Report to see the error log. For more information, see the Troubleshooting section.
5. You can lock the tool and its settings to prevent them from being changed. Go to the Password Settings pane, select the Password Lock check box, and then type your password. Click the Apply button to save the settings.
1 During the first test the tool will send an example low ink/toner notification.
2 To avoid sending many emails when multiple devices are selected, only the first device will be targeted.

When you have finished deploying the configuration, we recommend exporting the settings for later use.

Reference file: Brother HL-L2325DW Monochrome Laser Printer, Wireless Networking & Duplex Printing
Additionally, the document applies to other Brother models: HL-L2350DW, HL-L2370DW, HL-L2370DWXL