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12
Troubleshooting
PROBLEM PROBABLE CAUSE/SOLUTION
Fried food does not have a
golden-brown color and/or
is not crispy.
• Selected temperature is too low or food has not been fried long enough. Check food package or Frying
Chart for correct temperature or preparation time.
• There is too much food in basket(s). Never fry too much food at one time. See food package, Frying Chart,
or recipe for correct frying amount. Food pieces may be too thick to fry adequately.
• Volume of oil is too low.
Fryer gives off a strong,
unpleasant odor.
• Oil isn’t fresh. Change oil. Filter oil regularly to keep it fresh longer.
• When frying food with a high moisture content (such as chicken or fries), change oil frequently.
• Type of oil is not suitable for deep-frying food. Use good quality frying oil. Do not mix two different types
of oil or fat.
Unit does not heat. • Ensure magnetic cord assembly is properly attached to fryer socket.
• Ensure electrical cord assembly is plugged into electrical outlet.
• Heating element assembly not correctly assembled. Make sure heating element assembly is properly
installed on base. See “How to Assemble the Fryer” section.
• Press RESET button on heating element assembly by inserting a small pointed item (such as a wooden
skewer) into the opening labeled RESET. Make sure fryer has recommended amount of oil in oil pot.
HOW TO RESET:
If your unit is not heating or will not turn on, your unit may need to be reset.
1. Make sure fryer and oil are cold.
2. Turn temperature control to MIN.
3. Unplug magnetic cord from the wall outlet.
4. Remove removable control panel and heater element.
5. Use a thin pointed object such as a wooden skewer or thin screwdriver to push in RESET button.
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