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PROBLEM SOLVER
(continued)
PROBLEM POSSIBLE CAUSE
TINY SCRATCHES • Incorrect cleaning methods have been used, cookware with rough bottoms has
(may appear as cracks) OR been used, or coarse particles (salt or sand) were between the cookware and the
ABRASIONS ON RADIANT surface of cooktop. Use recommended cleaning procedures, be sure cookware
COOKTOP GLASS SURFACE
bottoms and cookware are clean before use, and use cookware with smooth
bottoms. Tiny scratches are not removable but will become less visible in
time as a result of cleaning.
METAL MARKINGS • Do not slide aluminum cookware across the surface. Use recommended
(may appear as scratches on cleaning procedure to remove marks.
radiant cooktop glass surface)
• Incorrect cleaning materials have been used, encrusted boilovers or grease
spatters remain on the surface. Use a razor scraper and recommended
cleaning procedure.
DARK STREAKS OR SPECKS
• Use a razor scraper and recommended cleaning procedure.
ON RADIANT MODULE
AREAS OF • Mineral deposits from water or food can be removed with Cook Top
DISCOLORATION Cleaning Creme.
ON RADIANT
SURFACE COOKTOP
HOT SUGAR MIXTURES • Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.
MELTED TO THE Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to
RADIANT SURFACE a cool area outside the surface unit. Let the cooktop cool. Clean with Cook Top
Cleaning Creme.
FREQUENT CYCLING • Incorrect cookware used. Use only flat cookware to minimize cycling.
OFF AND ON OF RADIANT
SURFACE UNITS
3838
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