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75
When this happens Check Item Action and Reasons
There is something strange with the Vacuum Compartment
It is not clear whether the
Vacuum Compartment has
been vacuumized.
Do you hear a sound when opening the Vacuum Compartment?
The Vacuum Compartment has been vacuumized properly if a vacuum
releasing sound (hissing sound) is heard when opening it.
The handle cannot be
locked.
Is there any food etc. caught in the inner part of the Vacuum
Compartment Case or the vacuum compartment gasket?
Remove any food if it is caught in.
Is the Vacuum Case set in place?
Mount the Vacuum Case as shown in “How to attach the Vacuum Case”.
Pg.70
Booming sound and
vibration occur around the
Vacuum Compartment.
−−−−−
This sound is caused when the vacuum pump operates.
You can stop the vacuum pump operation when you want to stop the
sound (ex: night time).
Change the setting of the Vacuum Compartment to “Off” (Non-vacuum).
Pg.55
Is something caught in the Vacuum Case or the gasket of the Vacuum
Compartment dirty?
Do you push down the handle until it stops to lock it?
A sound may be heard or vibration may be felt more frequently.
Remove any packaging material of foods or other things which are caught in.
Clean the vacuum compartment gasket if it is dirty.
Pg.67
Push down the handle until it stops to lock it.
Dew, frost or ice is formed
inside the Vacuum Compartment
or around the Vacuum Case.
Did you place food containing a
lot of water?
The moisture from the juicy food may cause dew condensation and/
or frost adhering insider the compartment because the Vacuum
Compartment is sealed.
It is recommended to wrap the juicy food with plastic film, etc.
Wipe dew and /or frost off with a soft cloth wet by lukewarm water.
The surface of stored vegetables
is dented or gets discolored.
Is the vegetable sensitive to low temperature such as eggplant and
cucumber?
Move them to the Vegetable Compartment.
Pg.55
Food in the Vacuum
Compartment freezes.
Is the Vacuum Compartment set to “-1˚C (Subzero)” or “Off” (Non-
vacuum)?
Set the “+1˚C (Chiller)”.
Pg.55
It smells strange
Plastic smells
−−−−−
This smell occurs because a lot of plastic parts are used in the
refrigerator, but the smell decreases gradually while cooling.
This is not malfunction.
Ice smells
Do the water supply container and/or water filter become dirty? Or does
ice become old?
Wash them regularly to prevent “slime” and/or “fur”.
Pg.69
−−−−−
Chlorine may strongly smell because chlorine in tap water is condensed.
It smells in the refrigerator
Is any food which strongly smells stored without any wrapping?
The deodorizing function cannot completely remove all smells.
Seal that kind of food with plastic film etc.
Auto Refrigerator Door
Noise is loud.
There is an abnormal noise.
Hitting sound (thumping sound)
This is the operating sound of the Auto Refrigerator Door.
This is not malfunction.
Buzzing sound (whir)
This is the operating sound of the Auto Refrigerator Door.
This is not malfunction.
The operation sound of the Auto Door differs depending on doors (left or
right).
This may vary depending on installation conditions of the refrigerator or
the volume of foods stored in the door pocket.
This is not malfunction.
Auto Door won
’
t open even if
touching the Open Button.
Is the light not lit? Turn on the light. Turn on the indicator lamp.
Is the Ice Compartment or the Upper Freezer opened?
Close the slide door and then touch the Open Button of the Auto Refrigerator Door.
The Auto Refrigerator Door
does not close.
Is any food or food bag caught on the compartment? Remove foods and others that are caught in.
Did a power failure occur or did the compartment knock against any
obstacle during electrical operation?
Auto Refrigerator Door stops on the way, so push in the door with hand.
Auto Refrigerator Door does
not open widely.
Do stored beverages or foods make contact with the wall in the
Refrigerator Compartment?
Remove beverages or foods that make contact with the wall.
Is the installation site level?
Opening angle of the Auto Refrigerator Door may vary or the door may
go back a little after it is opened automatically depending on installation
conditions of the refrigerator, but this is not malfunction.
Auto Refrigerator Door moves even
if it is locked on the Control Panel.
−−−−−
Auto Refrigerator Door can not be locked from the Control Panel.
In order to stop Auto Refrigerator Door, unlock the Control Panel first, and then touch
button for 3 seconds or more until it beeps twice.
Pg.50, 63
Auto Drawer
Noise is loud.
There is an abnormal noise.
Hitting sound (thumping sound)
This is the operating sound of the Auto Drawer.
This is not malfunction.
Buzzing sound (whirring, grunt)
This is the operating sound of the Auto Drawer.
This is not malfunction.
Operation sound of the Vegetable Compartment is louder than that of the
Lower Freezer.
Operation sound of the “vegetable compartment” is louder than the “lower freezer”.
The operation sound depends on the amount of food stored. This is not malfunction.
The compartment does not
open even if the electrical
drawer switch is pressed.
Is the light not lit? Turn on the light. Turn on the indicator lamp.
Is either one of the lower freezer or the vegetable compartment open?
Close the open electrical drawer compartment and then press drawer
switch for the compartment you want to open.
The Auto Drawer does not
open/close.
Is any food, food bag or plastic wrap, etc. caught on the compartment? Remove foods and others that are caught in.
Did a power failure occur or did the compartment knock against any
obstacle during electrical operation?
The door does not open/close smoothly because the electrical drawer
function is stopped before the operation completes.
Manually push in the door with strength. Otherwise, unplug the power
plug with the door drawn, and connect it after 10 seconds.
Is the food caught between the Upper
Case and the Moisture Cover?
Remove it, if any.
Do not close the door with force while the food is in contact with the Moisture
Cover.
The Auto Drawer does not
open much.
−−−−−
The Auto Drawer is pulled out by approx. 15 cm or more. The length may vary
depending on installation conditions of the refrigerator, or the Auto Drawer may
go back a little after the door is opened automatically. This is not malfunction.
Auto Drawer moves even if
it is locked on the panel for
operation.
−−−−−
Auto Drawer can not be locked from the panel for operation. In order to stop
Auto Drawer function, unlock it first on the panel for operation, and then touch
button for 3 seconds or more until it bleeps.
Pg.50, 63
Dew and/or frost
Troubleshooting
(Continued)
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