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en Troubleshooting
60
Fault Cause and troubleshooting
The appliance is not
working.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed .
▶
Press .
Door is not closed.
1. Close the door.
2. Press to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page44
/ is activated.
▶
Check whether / is activated.
→"Buttons", Page24
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page50
3. If this indicator appears again, call our after-sales
service.
→"Customer Service", Page70
Note:You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→"Buttons", Page24
The door cannot
beopened.
is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing .
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page42
Water level is too high.
▶
Start the Drainprogramme.
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