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Reader™ User Guide
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Top page > Other Information > Troubleshooting > Reader Device
Reader Device
Power On/Off
The Reader cannot turn on.
The Reader cannot be operated if connected to your computer and set to data
transfer mode. Use the safely remove hardware function of your computer, and then
disconnect the USB cable from the Reader.
Moisture condensation may have occurred. Wait for a few hours and then turn on the
Reader.
If the battery is completely depleted, power will not be supplied to the
(Power)
button, and you may not be able to turn on the Reader. In this case, connect the
Reader to your computer via the supplied USB cable; the Reader will turn on
immediately. If the Reader does not turn on, press the
(Power) button. If the
Charge indicator blinks red 3 times, disconnect the USB cable from the Reader, then
reconnect approximately 5 minutes later.
The Reader cannot turn off or enter sleep mode.
If the Reader screen freezes and stops responding, the (Power) button will also
not work. In this case, reset the Reader. See Details.
The Reader automatically enters sleep mode or turns off.
To conserve the battery’s charge, the Reader includes automatic power saving
modes. The Reader will enter sleep mode after 10 minutes of inactivity. After 3 days*
in sleep mode, the Reader will shut down/power off automatically.
* If the battery’s charge is low, the Reader may automatically turn off within 3 days.
However, when viewing a slideshow, this feature does not work. The automatic
power saving modes cannot be turned off.
Battery
Cannot charge the Reader.
If you use other than the supplied USB cable to charge the Reader, it may not
charge correctly. To charge the Reader, use only the supplied USB cable and,
optionally, the AC Adapter (PRSA-AC10/PRSA-AC1A, sold separately). See Details.
If you are charging from the USB port on your computer, make sure that the Reader
is connected directly to the USB port with the supplied USB cable. Do not use a USB
hub.
The battery has not been given enough time to fully charge. Charge the Reader until
the
icon changes to the icon. (The charge icon does not indicate the
remaining battery power while charging.)
Your computer must be turned on to charge the Reader. The Reader will not be
charged if your computer enters sleep mode or standby mode. Keep your computer
turned on with a stable and continuous power supply while charging the Reader.
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