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Problem Cause Solution
The cappuccinatore and milk
tubes are not clean.
Remove and disassemble the internal
cappuccinatore (see 'Cleaning the
internal cappuccinatore under the tap').
Rinse all parts under the tap. For a
thorough cleaning, use the Philips milk
circuit cleaner and perform the DEEP
MILK CLEAN procedure via the cleaning
( ) menu. Note that if the parts have
been cleaned in the dishwasher, they
may have become clogged by food
particles or detergent residues. A visual
check that they are not obstructed is
also recommended.
We advise you to perform the
HygieSteam program every day: 1) Press
'Clean' on the control panel. 2) Select
'HygieSteam'. 3) Press the start button
to start the process, then confirm all
steps on the display.
The milk tubes are clogged. Always store the milk container without
the milk tubes in the refrigerator.
Leftover milk could accumulate within
the milk tubes and block the flow of
milk going through the tubes. Rinse the
milk tubes before storage.
The machine seems to
be leaking.
The machine uses water to
rinse the internal circuit and
brew group. Some water flows
through the internal system
directly into the drip tray.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator pops
up through the drip tray cover (Fig. 26).
Place a cup under the dispensing spout
to collect rinsing water.
The drip tray is too full and has
overflowed which makes it look
like the machine is leaking.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator pops
up through the drip tray cover (Fig. 26).
Place a cup under the dispensing spout
to collect rinsing water.
The machine is not placed on a
horizontal surface.
Place the machine on a horizontal
surface so that the 'drip tray full'
indicator works properly.
I cannot activate the
AquaClean filter and the
machine asks for
descaling.
The filter has not been replaced
in time after the AquaClean
filter icon flashed and the
capacity dropped to 0%.
Descale your machine first and then
install the AquaClean filter.
20
English
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