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Problem Cause Solution
The coffee is not hot
enough.
The cups you use are cold. Preheat the cups by rinsing them with
hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to 'high' in the
menu.
You added milk. Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
Coffee does not come
out or coffee comes out
slowly.
The AquaClean filter was not
prepared properly for
installation or it is clogged.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back. Place
back the prepared filter. If this still does
not work, the filter might be clogged
and needs to be replaced.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a needle.
The machine circuit is blocked
by limescale.
Descale the machine.
The milk does not froth. The internal cappuccinatore is
dirty or not inserted correctly.
Clean the internal cappuccinatore and
make sure that you position and insert it
correctly (see 'Cleaning the internal
cappuccinatore under the tap').
The type of milk used is not
suitable for frothing.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactose-
free milk.
The milk is splashing. The milk you use is not cold
enough.
Make sure you use cold milk coming
directly from the fridge.
The flexible milk tube is not
connected properly.
Open the door of the coffee dispensing
spout (Fig. 8) and check if the flexible
milk tube is fully connected to the
cappuccinatore (Fig. 9). Note that the
cappuccinatore and milk tubes may be
hot. Let the cappuccinatore and the
tubes cool down before you touch
them.
19
English
English
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