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37
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q: Does this dishwasher require a rinse aid to be used?
A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. In order to
be more energy efficient, the hybrid drying system does not use a heating element to assist in drying,
so a rinse aid plays an integral role in the drying process. If a rinse aid is not used, water may remain
on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been sheeted
off of the dishes at the end of the rinse and that the load is ready for the dry cycle.
Q: What can be done if my dishes have a cloudy, white film on them after a wash?
A: The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.
First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser
section
for recommended detergent amounts. Add an extra rinse to the cycle. SIGNATURE KITCHEN SUITE
Dishwashers use less water than traditional dishwashers, so adding an extra rinse aids in rinsing
the film away. If the water supply is hard, it may be necessary to add a performance booster that
addresses the hard water condition.
Q: What is the Sanitary option and how is it activated?
A: When selected, the Sanitary option increases the temperature of the heated rinse to approximately
161 °F (72 °C). The normal heated rinse temperature varies from cycle to cycle. Depending on the
model, activate the Sanitary option as follows: either press the
Sanitary
button, press the
Option
button repeatedly, or press the
Rinse
button repeatedly until the
Sanitary
light shows in the display.
Q: What steps can I take to improve drying results?
A: Drying performance is directly affected by the amount of heat that remains in the tub after the heated
rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be
necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is
purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water
from start to finish. Using the Sanitary setting also aids in keeping the inner drum temperature and
dishes hotter before drying begins.
SIGNATURE KITCHEN SUITE dishwashers are designed to be used in conjunction with a rinse aid.
Using a rinse aid will maximize the amount of water that has already been sheeted away from the
dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost,
adjust the amount of rinse aid used by the indicator on the rinse aid cap. 4 is the default setting, but if
necessary set the level to 5 so more rinse aid is used.
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened
in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape.
This will cause all of the dishes inside to remain wet once the cycle finishes.
Q: What is the hybrid drying system?
A: The dishwasher does not rely on a heating element for the drying process; instead, it relies on the
heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture in
the tub into humidity.
Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air
then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct
to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.
NOTE
Rinse aid is required to enhance the drying performance. If no rinse aid is used, water may remain
on the dishes and the tub.
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