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ENGLISH
33
SMART FUNCTIONS
Using Smart Diagnosis™
Should you experience any problems with the
appliance, it has the capability of transmitting
data to a smart phone using the SIGNATURE
KITCHEN SUITE Application or via the phone to the
SIGNATURE KITCHEN SUITE call center.
Smart Diagnosis™ can not be activated unless
the appliance is turned on by pressing the Power
button. If the appliance is unable to turn on, then
troubleshooting must be done without using Smart
Diagnosis™.
Smart Diagnosis™ Using Your Smart
Phone
1
Open the SIGNATURE KITCHEN SUITE
application on the smart phone.
2
Select the appliance and then the menu on
upper right side.
3
Select the
Smart Diagnosis
, then press
Start
Smart Diagnosis
button.
NOTE
•
If the diagnosis fails several times, use the
following instructions.
4
Select the
Try Again
.
Smart Diagnosis™ Through the
Call Center
1
Call the SIGNATURE KITCHEN SUITE call
center at: 1-855-790-6655
2
When instructed to do so by the call center,
place the mouthpiece of the phone close to the
Smart Diagnosis™ icon. Do not press any other
buttons.
3
Press and hold
Rinse
until a countdown displays
on the appliance.
4
Keep the phone in place until the tone
transmission has finished.
•
For best results, do not move the phone while
the tones are being transmitted.
•
If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you
using the information transmitted for analysis.
NOTE
•
The Smart Diagnosis™ function depends on
the local call quality.
•
The communication performance will improve
and you can receive better service if you use
the home phone.
•
If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive the
best Smart Diagnosis™ service.
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