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FAQ
The TV Screen does not Display Properly
204
When the TV screen does not display properly
The TV does not Turn On
209 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
215 When the TV does not connect with an external device
properly
Internet Access is not Available
219
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
224
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
230 When the remote control does not work
Updating the Software
234
Updating to the latest TV's software
Accessibility Guidance
Menu Learning Screen
240
Using the Remote control
242 Using the accessibility menu
246
Using the TV with Voice Guide on
248 Using the guide
252 Using Schedule Viewing
253 Using the Channel List
255 Recording
258
Using Smart Hub
262
Launching the e-Manual
263
Using Bixby
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