User Manual Samsung QE75QN900ATXXU Smart TV

Documents for Samsung QE75QN900ATXXU

User Manual

For QE75QN900ATXXU. Series: QE75QN900A
Also, The document are for others Samsung models: QE75QN900A*

• Contents2
• Guide5
  • Connections5
    • Connection Guide5
    • Connecting an Antenna (Aerial)7
    • Connecting to the Internet8
      • Establishing a wired Internet connection8
      • Establishing a wireless Internet connection9
      • Checking the Internet connection status10
      • Resetting Your Network10
      • Turning on the TV with a mobile device11
      • Connecting an IP control device to the TV11
      • Allowing to connect a wireless network11
      • Changing the name of the TV11
    • Screen Sharing (Smart View) with your Mobile Device12
      • Using Tap View12
      • Enabling Tap View13
      • Using Multi View13
    • Connection Cables for External Devices16
    • Switching between external devices connected to the TV18
      • Editing the name and icon of an external device18
      • Using additional functions19
    • Connection Notes20
      • Connection notes for HDMI20
      • Connection notes for audio devices21
      • Connection notes for computers21
      • Connection notes for mobile devices22
  • Remote Control and Peripherals23
    • About the Samsung Smart Remote (QLED TV / AU9 Series or higher/The Frame)23
    • About the Samsung Smart Remote (AU8 Series)26
    • Connecting the Samsung Smart Remote to the TV29
    • Controlling External Devices with a Samsung Remote Control - Using the Universal Remote30
    • Using Anynet+ (HDMI-CEC)31
      • Connecting an external device through Anynet+ and using their menus31
      • Read before connecting an Anynet+ (HDMI-CEC) device31
    • Controlling the TV with a Keyboard, Mouse or Gamepad32
      • Connecting a USB keyboard, mouse or gamepad32
      • Connecting a Bluetooth keyboard, mouse or gamepad32
      • Using the keyboard and mouse33
      • Setting up the input devices34
    • Entering Text using the On-Screen Virtual Keyboard34
      • Entering Text using the remote control's microphone and the on-screen virtual keyboard35
  • Smart Features36
    • Using Smart Hub36
      • Displaying the Home Screen37
      • Launching Smart Hub automatically44
      • Launching the last used app automatically44
      • Launching Samsung Business TV app automatically44
      • Automatic casting in Multi View45
      • Testing Smart Hub connections45
      • Resetting Smart Hub45
    • Using a Samsung account46
      • Signing in to a Samsung account46
      • Creating a new account46
      • Managing your Samsung account46
    • Using Ambient Mode48
      • Ambient Mode browser screen48
      • Applying effects to the content52
      • Viewing detailed information about the content53
      • Entering the TV viewing screen from Ambient Mode53
    • Using Art Mode54
      • Viewing images55
        • Viewing images by time56
        • Import images from an external storage device57
        • Remove images from My Collection57
        • Buying images from Art Store58
        • Subscribing to Art Store Membership58
      • Setting the style of the selected image59
        • Apply a border style and a colour to an image60
      • Setting up Art mode60
      • Using Art mode with the SmartThings app61
      • Precautions when using Art mode62
    • Using the Shortcuts63
      • Adding channels64
      • Moving channels64
      • Removing a channels64
    • Using PC on TV65
      • Using Screen Sharing (Wireless)65
      • Using PC on TV - Easy Connection65
      • Connecting a Remote PC66
      • Playing Multimedia Content on a Remote PC69
      • Using Samsung DeX69
      • Using Microsoft 36570
      • Adding the Cloud Service70
      • Using Cloud Service70
    • Using the Apps Service71
      • Installing an app72
      • Launching an app72
      • Managing installed apps73
    • Using the e-Manual75
      • Launching the e-Manual75
      • Using the buttons in the e-Manual75
    • Using the Internet77
    • Using SmartThings78
      • Registering a device78
      • SmartThings screen layout79
      • Available devices80
    • Playing pictures/video/music81
      • Playing multimedia content on a PC or mobile device82
      • Playing multimedia content on a USB device82
      • Listening to your mobile device sound through the TV speaker using Sound Mirroring83
      • Buttons and functions available while playing multimedia content83
    • Using Bixby87
      • Starting Bixby with voice87
      • Starting Bixby using buttons on the Samsung Smart Remote88
      • Learning about the Explore Bixby Screen89
      • Read Before Using Bixby90
      • Provisions for using Bixby91
    • Using the Game Bar92
      • Starting the Game Bar92
      • Learning about the Game Bar92
      • Setting the Super Ultra Wide Game View94
      • Troubleshooting of the game screen and audio problems94
  • TV Viewing95
    • Using the Guide95
    • Recording Programmes98
      • Using the instant and schedule recording options from the Guide screen98
      • Using the instant and schedule recording options while watching a programme98
      • Scheduling a video recording after entering the date and time99
      • Managing the schedule recording list99
      • Viewing recorded programmes99
      • Setting up a schedule recording start100
    • Setting Up Schedule Viewing100
      • Using the schedule viewing options from the guide screen100
      • Using the schedule viewing options while watching a programme100
      • Using schedule viewing to view programmes at a specified time on a specified date101
      • Setting the schedule Viewing Time101
    • Using Timeshift102
    • Buttons and functions available while recording a programme or Timeshift102
    • Using the Channel List104
    • Editing channels105
    • Using a Personal Favourites List106
      • Create a favourites list106
    • TV-Viewing Support Functions107
      • Changing the broadcast signal107
      • Scanning for available channels107
        • Selecting the cable network search option107
        • Scanning for available channels on standby mode108
        • Setting the Wake-up time108
      • Setting the functions for the service provider108
      • Checking digital channel signal info and strength109
      • Restricting Viewing to Specific Channels109
      • Using Mark Adult Channels109
      • Selecting the broadcasting audio option109
      • Using Programme Rating Lock110
      • Showing common interface menu110
      • Configuring advanced broadcasting settings111
      • Tuning broadcast signals manually111
        • Tuning digital channels111
        • Tuning analogue channels111
      • Fine-tuning analogue broadcasts111
      • Transferring channel list111
      • Enabling/Disabling Edit Channel Numbers112
      • Deleting CAM operator profile112
      • Setting satellite system112
      • Changing teletext language112
      • Selecting the broadcast audio language113
      • Showing TVkey Interface menu113
      • Reading digital text113
  • Picture and Sound114
    • Using Intelligent Mode114
    • Adjusting the Picture Quality116
      • Choosing a picture mode116
      • Configuring advanced picture settings117
    • Setting the Viewing Environment for External Devices118
      • Playing games on an optimised screen118
      • Setting the Game Mode details119
      • Using Input Signal Plus120
      • Using HDMI black level120
    • Picture Support Functions121
      • Viewing a picture-in-picture (PIP)121
      • Changing the picture size settings122
    • Configuring a Sound Mode and Expert Settings123
      • Choosing a sound mode123
      • Configuring advanced sound settings123
    • Using the Sound Support Functions125
      • Selecting speakers125
      • Listening to the TV through Bluetooth devices125
      • Listening to the TV through a Samsung audio device that supports the Wi-Fi function126
  • System and Support127
    • Using the Time Functions and the Timers127
      • Setting the clock automatically127
      • Adjusting the clock for DST and time zone128
      • Changing the current time128
      • Setting the clock manually129
      • Using the sleep timer129
      • Turning on the TV using the on timer129
      • Turning off the TV using the off timer129
    • Using the Power and Energy Saving Functions130
      • Reducing the energy consumption of the TV130
    • Updating the TV's Software132
      • Updating through the Internet132
      • Updating through a USB device132
      • Updating the TV automatically132
    • Audio and Video Functions for the Visually or Hearing Impaired133
      • Running the accessibility functions133
      • Running Accessibility Shortcuts133
      • Enabling voice guides for the visually impaired134
      • Changing the volume, speed, pitch and the TV background volume of the Voice Guide134
      • Audio Description134
      • The TV screen is turned off but audio continues135
      • White text on black background (high contrast)135
      • Setting the screen to black and white135
      • Inverting the screen colour136
      • Enlarging the font (for the visually impaired)136
      • Learning about the remote control (for the visually impaired)136
      • Learning about the TV menu136
      • Watching TV broadcasts with subtitles137
      • Selecting the broadcasting subtitle language137
      • Listening to the TV through Bluetooth devices (for the hearing impaired)138
      • Enlarging the sign language screen for the hearing impaired138
      • Configuring the repeat settings for remote control buttons138
      • App for the Visually Impaired (SeeColors App)138
    • Using Voice Assistants on the TV139
      • Select the Voice Assistant139
    • Using Other Functions140
      • Changing the menu language140
      • Setting up a password140
      • Selecting Usage or Retail Mode140
      • Setting up the Button Lock140
      • Setting up the USB Lock141
      • Managing External Devices141
      • Using AirPlay141
      • Restoring the TV to the factory settings141
    • HbbTV142
    • Using a TV Viewing Card (“CI or CI+ Card”)143
      • Connecting the “CI or CI+ Card” via COMMON INTERFACE slot with the CI CARD Adapter143
        • Attaching the CI CARD Adapter via COMMON INTERFACE slot143
        • Connecting the “CI or CI+ Card”144
      • Connecting the “CI or CI+ Card” via COMMON INTERFACE slot144
      • Using the “CI or CI+ Card”145
    • Teletext Feature146
      • On the Samsung Smart Remote or Remote Control146
      • On the Standard Remote Control147
      • Typical Teletext page149
  • Precautions and Notes150
    • Before Using the Recording and Timeshift Functions150
      • Before using the recording and schedule recording functions150
      • Before using the timeshift function151
    • Supported broadcasting audio options151
    • Read Before Using Apps152
    • Read Before Using the Internet Function153
      • Read before setting up a wireless Internet connection154
        • Precautions for wireless Internet154
        • Wireless security protocols154
    • Read Before Playing Photo, Video or Music Files155
      • Limitations to the use of photo, video and music files155
      • Supported subtitles156
        • Subtitle formats156
        • Video formats with subtitles156
      • Supported image formats and resolutions157
      • Supported music formats and codecs157
      • Supported video codecs (QLED TV except for 43Q7*A/50Q7*A model, Q6*A and Q5*A Series/The Frame)158
        • Other restrictions159
        • Video decoders159
        • Audio decoders159
      • Supported video codecs (43Q7*A/50Q7*A model, Q6*A/AU9 series)160
      • Supported video codecs (32Q6*A model and AU8/AU7/BEA Series)161
        • Other restrictions162
        • Video decoders162
        • Audio decoders162
      • Supported video codecs (Q5*A Series)163
        • Other restrictions164
        • Video decoders164
        • Audio decoders164
      • Supported video codecs (QN7**A series or higher)165
        • Other restrictions166
        • Video decoders166
        • Audio decoders166
    • Read After Installing the TV167
      • Picture sizes and input signals167
      • Installing an anti-theft lock167
    • Supported Resolutions for UHD Input Signals168
      • If Input Signal Plus is set to Off168
      • If Input Signal Plus is set to On168
    • Resolutions for Input Signals supported by QN7**A series or higher169
      • If Input Signal Plus is set to Off169
      • If Input Signal Plus is set to On169
    • Supported Resolutions for FreeSync (VRR)170
    • Supported Resolutions for Wide Screen171
    • Read Before Connecting a Computer (Supported Resolutions)172
      • IBM172
      • MAC172
      • VESA DMT173
      • VESA CVT174
      • CTA-861174
    • Supported Resolutions for Video Signals175
      • CTA-861175
      • VESA CVT176
    • Read Before Using Bluetooth Devices177
      • Restrictions on using Bluetooth177
    • Licences & Other Information178
• Troubleshooting180
  • Picture Issues180
    • Testing the picture180
  • Sound and Noise Issues186
    • Testing the sound186
  • Channel and Broadcast Issues189
  • External Device Connectivity Issues190
  • Network Issues192
  • Anynet+ (HDMI-CEC) Issues193
  • Remote Control Issues195
  • Recording Issues196
  • Apps197
  • Media Files197
  • Voice Assistant Issues198
  • Other issues200
  • Diagnosing TV operational issues202
  • Getting Support203
    • Getting support through Remote Management203
    • Finding the contact information for service203
    • Requesting service203
• FAQ204
  • The TV Screen does not Display Properly204
    • When the TV screen does not display properly204
  • The TV does not Turn On209
    • When your TV does not turn on209
  • The Picture is Distorted, or No Sound Comes Out of the Sound Bar215
    • When the TV does not connect with an external device properly215
  • Internet Access is not Available219
    • When the TV can't connect to the Internet219
  • There is No Sound or the Speakers are Making an Odd Sound224
    • When no sound comes out of the TV, or the sound is breaking up224
  • The Remote Control does not Work230
    • When the remote control does not work230
  • Updating the Software234
    • Updating to the latest TV's software234
• Accessibility Guidance240
  • Menu Learning Screen240
    • Using the Remote control240
      • Orientation of the Samsung Smart Remote or Remote Control240
      • Description of the Samsung Smart Remote or Remote Control240
    • Using the accessibility menu242
      • Running the Accessibility Shortcuts menu242
      • Running the Accessibility menu functions using the General menu242
      • Running the Accessibility menu functions using Bixby243
      • Learning about the Accessibility menu functions244
    • Using the TV with Voice Guide on246
      • Changing channel246
      • Using on-screen number entry via the Samsung Smart Remote or Remote Control246
      • Changing volume247
      • Using programme information247
    • Using the guide248
      • To view a programme on now249
      • Other options in the guide250
    • Using Schedule Viewing252
      • Setting up a schedule viewing252
      • Cancelling a scheduled viewing252
    • Using the Channel List253
    • Recording255
      • Using the instant and schedule recording options from the guide screen:255
      • Recording the programme you are watching256
      • Scheduling recording from the programme info window256
      • Changing the recording time256
      • Viewing recorded programmes257
      • Deleting a recorded programme257
    • Using Smart Hub258
      • Smart Hub258
      • Using the Smart Hub Home Screen259
    • Launching the e-Manual262
    • Using Bixby263
      • Running Bixby263