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45
US
US
Noise and crackling are generated.
Noise and crackling may be generated when using the computer in the following ways.
• Multiple playback software (“Hi-Res Audio Player”, “Sony | Music Center for PC” or other third-party
playback software) is running, and are being used alternately.
• When connecting the computer (Windows) to the speaker’s USB-B port, check if the dedicated
driver is installed on the computer you are using (page 25).
Audio is interrupted.
• Stop any other software that is running during playback. The problem may improve by decreasing
the computer’s processes.
• When connecting the computer (Windows) to the speaker’s USB-B port, check if the dedicated
driver is installed on the computer you are using (page 25).
USB-B
The USB device is not detected.
• Turn off the Speaker System and remove the USB device. Next, turn on the Speaker System, and
then connect the USB device again.
• The USB device may not be working properly. Refer to its operating instructions to resolve the
problem.
• When connecting the computer (Windows) to the speaker’s USB-B port, check if the dedicated
driver is installed on the computer you are using (page 25).
The driver for the USB port cannot be installed correctly to the
computer.
• If the latest update for Windows has not been applied to the computer you are using (Windows),
the driver for the USB port may not be able be installed correctly.
Install the latest update from Windows Update in the Start menu.
Sound is output from the connected computer’s speaker.
• If you are using a Windows computer, check if the dedicated driver is installed (page 25).
• Change the settings for your OS and your playback software.
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