www.hoover.com
OWNER’S
MANUAL
Operating and Servicing
Instructions
©2020 Techtronic Floor Care Technology Limited. All rights reserved. #961152152-R0
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at
1-800-944-9200 Mon-Fri 9am-6pm EST before returning this product to the store.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
Please visit Hoover.com
for video instructions
for this cleaner.
PRO CLEAN PET
PRO CLEAN PET
Carpet Washer
2
CONTENTS
Thank you for choosing a HOOVER
®
product.
Please enter the complete model and Manufacturing Code in the
spaces provided.
MODEL
MFG. CODE
Hint: Attach your sales receipt to this owner’s manual. Verification of
date of purchase may be required for warranty service of your
HOOVER
®
product.
Be sure to register your product online at Hoover.com or call
1-800-944-9200 to register by phone.
MANUFACTURING CODE
If you need assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 9am-6pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts. (The model number
appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
(Label located on rear of cleaner)
Important Safety Instructions ....................................................................................................... 3
Features.......................................................................................................................................... 5
Cleaner Assembly .......................................................................................................................... 6
How To Assemble .......................................................................................................................... 6
General Operation .......................................................................................................................... 7
Clean Water/Solution Tank........................................................................................................ 7
On-Off Switch .......................................................................................................................... 7
Dirty Water Tank ...................................................................................................................... 8
Tools ............................................................................................................................................... 9
Maintenance ................................................................................................................................... 12
Tanks ....................................................................................................................................... 12
Nozzle ...................................................................................................................................... 12
Belt/Brushes ............................................................................................................................ 13
Troubleshooting ............................................................................................................................. 14
Cleaning Products .......................................................................................................................... 15
Warranty ......................................................................................................................................... 16
3
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate cleaner only at voltage specified on data plate on lower back of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and before
cleaning or servicing.
• Use indoors only.
• Do Not immerse. Use only on carpet moistened by cleaning process.
• Use only HOOVER
®
cleaning products intended for use with this machine. (See the
“Cleaning Products” section of this manual.)
• Do not allow to be used as a toy. Not intended for use by children age 12 and under.
Close supervision is necessary when used by or near children. To avoid injury or
damage, keep children away from product, and do not allow children to place fingers
or other objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use product with damaged cord or plug. If product is not working as it should,
has been dropped, damaged, left outdoors, or dropped into water, call customer
service at 1-800-944-9200 prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not place product on cord. Do not run appliance
over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of
dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving
parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent
the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place
cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood
sandings, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
ashes.
• Do not use without tanks in place.
• Do not clean over floor electrical outlets.
• WARNING: This product contains chemicals known to the State of California to cause
cancer, birth defects or reproductive harm.
WASH HANDS AFTER HANDLING.
IMPORTANT SAFETY INSTRUCTIONS
CAUTION - TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing
temperatures.
• To assist in reducing drying time, be certain the area is well ventilated when using
detergents and other cleaners with this machine.
• To help prevent matting and resoiling, avoid contact with carpets until they are dry.
Keep children and pets away from carpets until they are completely dry.
• Do not store extractor with solution in tanks.
• With brushrolls on, do not allow cleaner to sit in one location for an extended period
of time, as damage to the floor can result.
• Do not use this extractor and accessories on hard floors. Using this machine on hard
floors may scratch or damage your floor.
• Water will drip from the brushes and underside of the product after use and may
puddle. To avoid damage to wood and laminate flooring and to avoid potential slip
hazard, after use (a) do not leave the product on wood and laminate surfaces and
remove to a hard surface and (b) place unit on absorbent material (such as a towel) to
soak up drips.
• Do not use sharp objects to clean out hose as they can cause damage.
4
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or breakdown, grounding
provides a path of least resistance for electric current to reduce the risk of electric
shock. This appliance is equipped with a cord having an equipment-grounding
conductor (C) and grounding plug (A). The plug must be inserted into an appropriate
outlet (B) that is properly installed and grounded in accordance with all local codes
and ordinances.
WARNING: Improper connection of the equipment-grounding conductor can
result in the risk of electric shock. Check with a qualified electrician or service person if
you are in doubt as to whether the outlet is properly grounded. Do not modify the plug
provided with the appliance - if it will not fit the outlet, have a proper outlet installed
by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and
has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary
adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly
grounded outlet is not available (Fig. 2). The temporary adapter should be used only
until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1).
The green colored rigid ear, lug, or the like (F) extending from the adapter must be
connected to a permanent ground (G) such as a properly grounded outlet box cover
(Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw.
NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian
Electrical Code.
F
G
D
D
A
C
1
2
B
E
5
FEATURES
1. Handle Grip
2. Solution Trigger
3. Clean Boost™ Trigger
4. Clean Water/Solution Tank
Release Button
5. Carry Handle
6. Clean Water/Solution Tank
7. Dirty Water Tank Release Latch
FEATURES
8. Dirty Water Tank
9. Accessory Hose Connection Port
10. Solution Tube Connection Port
11. Removable Nozzle
12. ON/OFF Pedal
13. Cord Clip
14. Cord Storage Hook
15. Handle Lock
16. Handle Release Pedal
17. Mesh Tool Storage Bag
2
5
12
16
15
6
7
8
9
1
FRONT BACK
11
10
14
13
4
3
12
17
1. CLEANER ASSEMBLY
A. Carpet Cleaner Base
B. Handle
C. Clean Water/Solution Tank
D. Upholstery Tool
E. Carpet Cleaning Detergent
F. Hose
Remove all parts from carton and identify
each item shown.
Make sure all parts are located before
disposing of packing materials.
CARTON CONTENTS
A B C D
E F
6
2.1 Stand base in upright position. Push handle onto base.
2.2 Turn dial counter clockwise to “LOCK” postion. Dial
should stop when locked and handle should feel secure.
2.3 Place clean water tank securely on handle above dirty
water tank until it snaps into place.
BASE AND LOWER HANDLE
ASSEMBLY
2. HOW TO ASSEMBLE
2.1
1.1
2.3
2.2
BEFORE YOU BEGIN CLEANING
1. Vacuum thoroughly - For carpet, use a HOOVER
®
vacuum
cleaner with an agitator for best results. Vacuum upholstery
with a vacuum cleaner with cleaning tool attachments. Use a
crevice tool to reach into tufts and folds. Do not use the carpet
cleaner as a dry vacuum cleaner.
2. For upholstery, check cleaning code - Use your HOOVER
®
carpet washer only if the upholstery fabric is marked with a
“W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet”
clean). Do not clean fabric marked “S” (“solvent/dry” clean
only). If your upholstery does not have a code, seek
professional assistance.
3. Test for colorfastness - Wet a white absorbent cloth with the
solution. In a small, hidden area, gently rub the surface with
the dampened cloth. Wait ten minutes and check for color
removal or bleed with white paper towel or cloth. If surface has
more than one color, check all colors.
4. When cleaning entire floor, move furniture out of area to be
cleaned (may not be necessary if only high traffic areas are to
be cleaned).
For furniture too heavy to move, place aluminum foil or wax
paper under legs. This will prevent wood finishes from staining
carpet. Pin up furniture skirts and draperies.
5. Pretreat spots and heavy traffic areas with an appropriate
Hoover Cleaning Solutions, see “Cleaning Solutions” section.
Follow Directions on bottle.
*Available at additional cost if not included with your model.
6. To prevent staining, use plastic or aluminum foil to protect
wood or metal surfaces from possible water spray.
7. To avoid wetting and possible damage to wood floors
underneath area rugs/carpet, either move area rugs/ carpet to a
non-wood hard floor surface or place waterproof material (e.g.
plastic) underneath them before cleaning.
*Select models only
CORD STORAGE
Wrap cord around cord hooks for convenient storage. Attach
the plug end to cord.
ATTENTION
Prior to use, consult with Carpet Manufacturer on
cleaning recommendations for natural fiber carpeting
(including silk and wool), soft carpeting, and loop Berber
carpeting. Do not use on rugs or carpet when dry
cleaning is recommended.
ATTENTION
Some Berber, Natural Fiber, and Soft Fiber carpets can
fuzz with wear. Some vacuums & carpet cleaners can
worsen this carpet wear. Test a hidden area before using
on a full room & consult with your carpet manufacturer
on cleaning recommendations.
7
3. GENERAL OPERATION
3.1
REMOVE AND REPLACE CLEAN
WATER SOLUTION TANK
3.1 Press Clean Water Solution Tank button on handle (A). Tilt
Clean Water Solution Tank away from cleaner and remove (B).
3.2 Rotate measuring cap counter-clockwise from the top of
Clean Water Solution Tank and pull up to remove.
3.3 Fill Clean Water Solution Tank with hot tap water to fill line.
3.4 Fill measuring cap with cleaning solution 3 times,
(approximately 3 oz.). Pour into clean water solution tank and
replace measuring cap.
3.5 Place clean water solution tank back on handle until it
snaps in.
3.2
3.4
NOTE: Using more than the recommended amount of
cleaning solution may cause excessive foaming.
3.3
3.5
B
A
DO NOT USE THIS EXTRACTOR AND ACCESSORIES ON
HARD FLOORS. USING THIS MACHINE ON HARD FLOORS
MAY SCRATCH OR DAMAGE YOUR FLOOR.
Do not clean over floor electrical outlets.
WARNING
To reduce the risk of fire and electric shock due to internal
component damage, use only HOOVER
®
cleaning fluid
intended for use with the appliance.
CARPET CLEANING
3.6 Plug cord into electrical outlet. Step on handle release
pedal, to put unit in cleaning position.
3.7 Step on power switch to turn machine ON (I=ON).
3.8 Squeeze trigger (C) to apply cleaning solution and slowly
push cleaner forward (equals one wet stroke). Continue to
squeeze trigger and slowly pull cleaner back toward you
(second wet stroke).
3.9 Release trigger and slowly push cleaner forward over
area just sprayed with solution (dry stroke). Then slowly pull
cleaner back toward you without squeezing trigger (dry
stroke). Continue using dry strokes until little water is visible
passing through the nozzle (Pass over the same area a
minimum of 4 times = 2 while squeezing the trigger and 2
without).
For spots and high traffic areas use CLEAN BOOST
™
. To use
CLEAN BOOST
™
to remove those tough stains, apply extra
cleaning solution by squeezing the trigger as you normally
would and also pressing the Clean Boost™ trigger at the
same time.
NOTE: For best results, use straight, parallel strokes.
Overlap strokes by 1 inch to help prevent streaking.
4.0 If cleaning on Berber, Natural Fiber, or Soft Fiber carpeting,
first test a small hidden area of carpet by running the carpet
washer over it. If no fuzzing or overwetting occurs, continue
cleaning. Avoid overwetting Berber carpets. If you have any
questions or concerns, consult with your carpet manufacturer
on deep cleaning recommendations.
3.7
3.8
3.9
3.6
C
CAUTION
! !
CAUTION
! !
CAUTION
! !
! !
Do not fill with water above 140°F (60°C).
CAUTION
! !
Detergents contain Anionic
and Nonionic Surfactants.
Avoid contact with eyes and
skin. In case of contact with
eyes, flush with cold water
for 15 minutes. In case of
contact with skin, wash with
water. If irritation persists, call
a physician.
3.12
IMPORTANT
If the sound of the motor changes to a high pitch, this
indicates the dirty water tank is full and must be emptied.
IMPORTANT
To avoid saturating carpet, do not use more than 4 wet
strokes over one area. Always end with dry strokes.
For best cleaning results, Hoover recommends to rinse the
carpet with water only. This will remove residual carpet
cleaning solution from your carpets. To rinse with water
only, fill Solution Tank with water and repeat step 3.9.
For heavily soiled areas, repeat cleaning process. Avoid
saturating carpet.
NOTE: It is best to alternate wet and dry strokes as
described above.
Wrap cord around hooks for convenient storage. Attach the
plug end to the cord.
Your carpet washer is equipped with a shut off float within
your dirty water tank. When the dirty water tank becomes
full, the float will rise, shutting off the air flow through the
nozzle.
Once the float is activated, empty the dirty water tank. If the
dirty water tank does not appear full, turn the power switch
off and wait for the float to settle and reset. If the float
repeatedly shuts off the suction, empty the dirty water tank.
For best results, use only Hoover
®
brand cleaning solution.
Other Solutions may generate excessive foam which will
cause the float to rise prematurely and shut off the suction.
A higher concentration of shampoo may cause excessive
foaming.
How to Empty
3.10 Grasp dirty water tank handle and push latch to
release. Pull tank out at a slight angle.
3.11 To empty dirty water tank, pull up on the 2 latches to
open and remove top of tank to empty.
3.12: Wipe and clean filter of dirt and debris. It is
critical to keep the filter clean to maintain strong
suction performance
3.13 Replace tank lid with both latches locked after
cleaning. Latches will snap when they are locked. Failure to
do so will result in poor suction performance.
3.14 Insert dirty water tank back into the cleaner until it
snaps into place.
NOTE: Do not open latches before removing tank from
machine.
DIRTY WATER TANK
3.10
3.14
3.11
Do not store cleaner with solution in Clean Water Solution
Tank or dirty water in Dirty Water Tank. Mineral deposits
and mildew can form which will affect the performance of
your carpet cleaner.
IMPORTANT
8
Be sure to remove any debris that has accumulated in the
screen above the float. Keeping the filter clean is critical to
maintain strong suction performance.
IMPORTANT
Keep nozzle flat on floor for both forward and
reverse strokes.
For best cleaning results and to aid in faster drying of
carpet, end with more dry strokes. (Continue using dry
strokes until little water is visible passing through the
nozzle.)
NOTE: Empty Dirty Water Tank when the motor sound
becomes higher pitched and there is a loss in suction (see
“Automatic shut-off”) and clean filter of dirt/debris to
maintain strong suction performance.
CAUTION
Water will drip from the brushes and underside of the
product after use and may puddle. To avoid damage to
wood and laminate flooring and to avoid potential slip
hazard, after use (a) do not leave the product on wood
and laminate surfaces and remove to a hard surface and
(b) place unit on obsorbant material (such as a towel) to
soak up drips.
! !
3.13
9
CONNECT HOSE FOR TOOL USE
4. TOOLS
CAUTION
! !
Always turn off appliance before connecting or
disconnecting hose.
How to Attach
4.1 Open Accessory Hose Suction Port located at the
bottom of the recovery tank (A).Insert hose end and
Accessory Hose Solution connector by inserting firmly
into Hose Solution Port.
How to Remove
4.2 Press button on end of hose and pull to remove hose
and solution connection from machine.
4.3 Close Accessory Hose Suction Port door back into
place. Make sure to close door to ensure proper
suction. Unit may lose suction if not closed properly.
4.1
A
4.2
4.3
TOOLS (*Available on select models only.)
A. Upholstery Tool has a built-in brush to help provide the
scrubbing action some spots may need for removal.
NOTE: Tools located and stored in Mesh Storage Bag.
4.4
A
C
How to Attach Tools
4.4 To ensure maximum performance and to protect your carpet,
be sure to place the handle in the upright position while using
the accessory hose. Placing handle in the upright position
shuts off the brushes.
NOTE: All tools attach to the hose in the same manner:
4.5 Connect tool to hose by sliding it onto connector until the
tab locks it securely (B).
Using your thumb, push forward and up on the latch to
remove tool (C).
4.5
CAUTION
! !
To reduce the risk of injury from moving parts - Unplug before connecting
Hand tool.
Not to be used for grooming pets.
B
10
After Using Tool
4.6 Drain suction hose by turning cleaner ON and
holding nozzle up for several minutes. Do not
press trigger.
4.6
Disconnect hose and solution tube from cleaner.
Drain solution tube by placing round end in sink
and raising the trigger end at the hose nozzle
above your head (4.6). Press the trigger to
release air and fluid.
Replace Hose and tools in the Mesh Storage
Bag.
CAUTION
! !
Always turn off appliance before connecting or
disconnecting hose.
CLEANING UPHOLSTERY
Read “Before You Begin Cleaning” instructions.
Be sure to check Hoover Cleaning Guide on page 6 and
the cleaning code on your upholstery. Use your cleaner
only on upholstery marked “W” or “W/S”.
1. Attach hose and solution tube as instructed.
2. Place handle in upright position. Brushes will not
rotate
while handle is in upright position.
3. Fill Clean Water Tank according to instructions
on (Pg. 7).
4. Attach tool to end of hose.
5. Dry hands and plug cleaner into a properly
grounded outlet.
6. Turn cleaner ON.
7. 4.7 Gently press the tool onto the fabric. Press the
trigger and slowly pull the nozzle over the
fabric.
8. Overlap strokes by 1/2 inch to help prevent
streaking.
9. Make additional strokes without pressing the
trigger to remove more solution.
To clean in corners or creases, lift the tool one
half inch from the fabric and press the solution
trigger.
10. 4.8 For heavily soiled areas, it may be necessary
to repeat the cleaning process. Make
crisscrossing strokes to the original pattern;
overlap each pass.
Make no more than 2 passes with the solution
over any one area to prevent over-wetting and
damage to fabric.
11. For best cleaning results, Hoover recommends to
rinse the upholstery with water only. This will remove
residual cleaning solution from your upholstery.
Simply fill your clean water tank with water
only and repeat steps 7 and 8.
4.7
4.8
If additional cleaning is necessary, wait until the
upholstery is completely dry before using the tool again.
Empty Dirty Water Tank when the motor sound becomes
higher pitched and there is a loss in suction (see
“Automatic Shut-Off”).
When finished cleaning, follow “After Cleaning” and
“After Using Tool” instructions.
11
5. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure continued cleaning
effectiveness.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service
at 1-800-944-9200 prior to continuing use.
5.1 Remove dirty water tank from unit by pressing on latch
and pulling the tank out at an angle.
5.2 Pull up on latches to open dirty water tank. Remove top
and rinse tank with clean water.
CLEANING THE DIRTY WATER
TANK
Note: During normal use of cleaning, debris may accumulate
inside of dirty water tank. In order to keep your unit functioning
properly and to prevent any odors from building up, it is best to
rinse out your dirty water tank with fresh water after each use.
To reduce the risk of personal injury - Unplug before
cleaning or servicing.
WARNING
5.1
5.2
! !
5.3 To clean dirty water tank ducting, place dirty water tank
under faucet and dispense high pressure clean water into the
inlet port of the dirty water tank to backflush any loose
accumulated debris.
5.4 Be sure to clean the filter screen that is located in the duct
of the recovery tank base.
5.5 Allow tank to air dry completely. Pull up on latches then
back down to lock. Latches will snap when locked. Replace
dirty water tank back onto unit until it snaps.
Note: The filter screen is not removable. Attempts to remove
the filter screen from the tank may damage the filter screen.
Be sure to remove any debris that has accumulated in the
filter screen. If the screen becomes clogged, this may
reduce the performance of your cleaner.
IMPORTANT
5.3
5.4
5.5
LUBRICATION
The motor and brushrolls are equipped with bearings which
contain sufficient lubrication for their lifetime.
The addition of lubricant could cause damage. Do not
add lubricant to motor or bearings.
12
5.6
5.8
5.7
5.9
5.10
REMOVING AND CLEANING NOZZLE
If lint or other debris becomes lodged in nozzle, it can be
removed for cleaning.
Nozzle: How to Clean
5.6 To prevent possible leaking, remove Clean
Water Tank and Dirty Water Tank with handle in
upright position, tilt carpet washer back.
5.7 Pull up on nozzle latch slightly to unsnap nozzle from
foot of carpet washer.
5.8 Pull nozzle forward to remove from carpet
washer.
5.9 Rinse debris from nozzle.
5.10 Position nozzle on to foot, making sure to align
the tabs at the bottom of the nozzle with the
notches on the foot. Snap nozzle to foot.
STORAGE
Before storing:
• Empty Clean Water Tank and let air dry.
Replace on cleaner.
• Empty Dirty Water Tank, rinse tank and lid
thoroughly with clean water and let air dry.
Allow brushes and underside of carpet cleaner to air dry
thoroughly before storing carpet cleaner on a carpeted or
wood surface.
To reduce the risk of injury from moving parts - unplug
cleaner before servicing.
WARNING
! !
BELT OR BRUSHROLL: How to Remove and Replace
5.11 5.12
5.13
5.14
Belt: What to Buy
For replacement belts please order part number
440005536 or to locate a dealer nearest you, please
call 1-800-944-9200 or visit our website at www.
hoover.com
CAUTION
! !
To reduce the risk of injury from moving parts - Unplug
before servicing.
How to Remove
5.11 Flip cleaner on its back to expose bottom of cleaner.
NOTE: Belt cover is 4 pieces and has 15 screws.
5.12 To remove first piece of belt cover, remove 3 screws.
Arrows show location of screws. NOTE: Screw locations are
numbered on belt covers.
5.13 Remove belt guard.
5.14 To remove second piece of belt cover, remove the 3
screws. Arrows show location of screws.
13
How to Replace
5.15
5.23
5.16
5.24
5.17
5.25
5.18
5.26
IMPORTANT
Rotate brushrolls manually to make sure belt is not
twisted or pinched.
IMPORTANT
5.20
5.28
5.21
5.22
5.19
5.27
5.15 Slide brushroll end cap out to remove.
5.16 Pull both brushrolls toward user to remove from unit.
NOTE: Belt will still be attached to unit.
5.17 To remove upper belt cover, remove 7 screws. Arrows
show location of screws.
5.18 Flip cleaner upright and remove upper belt cover from
foot.
5.19 Remove pivot clamp by unscrewing 2 screws.
5.20 Lift pivot clamp off the unit after removing screws.
5.21 The belt shaft is now exposed (as shown in image 5.22)
Brush rolls must be rotated to ensure the belt is properly
installed. The belt should be moving as the brush rolls are
rotated. If the brush rolls do not rotate easily then the belt
may not be installed correctly.
5.22 Replace belt by placing on shaft.
5.23 Replace pivot clamp and 2 screws over the belt.
5.24 Replace upper belt cover, flip cleaner, and screw in 7
screws.
5.25 Slip brushrolls through belt. NOTE: Place belt on
rounded areas of the brushrolls without brushes.
5.26 With belt in place, push and slide brushrolls into unit,
making sure that the brushrolls are in the correct orientation.
5.27 Slide belt roll end cap back into unit and replace 3
screws.
5.28 Replace belt guard and secure with final 3 screws.
6. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
WARNING
! !
14
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t
run
1. Power cord not firmly plugged into
outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Needs service. 3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
Cleaner won’t
pick-up or low
suction
1. Dirty Water Tank is not installed
correctly.
1. Review Placing Dirty Water Tank in base of cleaner
- Pg. 8.
2. Dirty Water Tank is full. 2. Empty Dirty Water Tank - Pg. 8.
3. Dirty water tank is clogged. 3. Clean Dirty Water Tank - Pg. 11.
4. Air path is clogged. 4. Unclog air path.
Water escap-
ing from
Cleaner
1. Dirty Water Tank is full. 1. Emptying Dirty Water Tank - Pg. 8.
2. Dirty Water tank is not installed
correctly.
2. Review Placing Dirty Water Tank in base of cleaner
- Pg. 8.
3. Clean Water Solution Tank not installed
properly.
3. Review Clean Water Solution Tank Installation - Pg. 7.
Cleaner won’t
dispense
1. Clean water solution tank is empty. 1. Fill cleaner solution tank.
2. Clean Water Solution Tank not installed
properly.
2. Review Clean Water Solution Tank Installation - Pg. 7.
3. Needs service. 3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
Motor noise
becomes
high-pitched
1. Dirty Water Tank is full. 1. Empty Dirty Water Tank - Pg. 8.
2. Dirty water tank is clogged. 2. Clean Dirty Water Tank - Pg. 11.
3. Air path is clogged. 3. Unclog air path.
4. The float in the Dirty Water Tank has
been activated.
4. Review Emptying & Cleaning the Dirty Water Tank -
Pg. 11.
Brushrolls are
not spinning
1. Belt needs to be changed. 1. Refer to how to change belt - Pg. 13.
2. Something is jammed in the brushroll. 2. Remove jammed item from cleaner with unit turned
off and unplugged.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer
service at 1-800-944-9200 prior to continuing use.
To reduce the risk of personal injury - Unplug before cleaning or servicing.
15
HOOVER
®
Cleaning Solution Guide
WARNING: To reduce risk of re and electric shock due to internal component damage, use only HOOVER
®
cleaning products
intended for use with the appliance as noted below.
Use only HOOVER
®
cleaning solutions to prevent potential harm to your Carpet Cleaner and keep your warranty.
For best results, use your Carpet Cleaner + Spot Treatment + Solutions.
HOOVER
®
has a full line of Detergents and Spot Treatments to complement your Hoover Carpet Cleaner and the specic condition
of your carpet. To prevent project interruption, keep Detergent on hand and store with your Carpet Cleaner. Spot Treatment may
be used as a pre-treat immediately before you clean your carpets, or as an independent treatment between cleaning your carpets.
CARPET CLEANING
MULTI-SURFACE / HARD FLOOR CLEANING
PORTABLE, PREMIXED SPOT CLEANING
7. CLEANING SOLUTIONS
Renewal, Paws & Claws,
Oxy, Free & Clean
Carpet Cleaners
Hard Surface Cleaners
Renewal, Paws & Claws,
Free & Clean
Paws & Claws, Oxy-Pet
STAIN REMOVERS
Paws & Claws, Oxy,
Deep Stain Remover
Portable Carpet
& Upholstery Cleaners
8. WARRANTY
16
LIMITED WARRANTY FOR HOOVER
®
PRODUCT
TWO YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care
North America Customer Service at 1-800-944-9200.
Please have available the proof of purchase and model
number for the warranted product.
WHAT THIS LIMITED WARRANTY COVERS:
This limited warranty provided by Royal Appliance Mfg.
Co., doing business as TTI Floor Care North America
(referred to hereafter as “Warrantor”) applies only to
products purchased in the U.S. (including its territories
and possessions), a U.S. Military Exchange, or Canada.
When used and maintained in normal household use and
in accordance with the Owner’s Guide, this product is
warranted against original defects in material and
workmanship for TWO years from the date of original
purchase (the “Warranty Period”). If Warrantor determines
that the issue you are experiencing is covered under the
terms of this warranty (a “covered warranty claim”), we
will, at our sole discretion and free of charge (subject to
the cost of shipping), either (i) repair your product; (ii) ship
you a replacement product, subject to availability; or (iii)
in the event that the applicable parts or replacement are
not reasonably available, ship you a similar product of
equal or greater value. In the unlikely event that we are
unable to repair your product or ship a replacement or
similar product, we reserve the right, at our sole
discretion, to issue you a refund or store credit (if
applicable) of the actual purchase price at the time of the
original purchase as reflected on the original sales
receipt. Parts and replacements may be new, refurbished,
lightly used, or remanufactured, in Warrantor’s sole
discretion.
WHO THIS LIMITED WARRANTY COVERS:
This limited warranty extends only to the original retail
purchaser, with original proof of purchase from Warrantor
or an authorized dealer of Warrantor products, in the U.S.,
U.S. Military Exchanges, and Canada.
WHAT THIS LIMITED WARRANTY DOES
NOT COVER:
This warranty does not cover use of the product in a
commercial operation (such as maid, janitorial, and
equipment rental services, or any other income-
generating activity); improper maintenance of the
product; the product if it has been subject to misuse,
negligence, neglect, vandalism, or the use of voltages
other than that on the data plate of this product. This
warranty does not cover damage resulting from an act of
God, accident, owner’s acts or omissions, service of this
product by other than Warrantor or a Warrantor authorized
service provider (if applicable), or other acts beyond the
control of Warrantor. This warranty also does not cover
use outside the country in which the product was initially
purchased, or resale of the product by the original owner.
Pick-up, delivery, transportation, and house calls are not
covered by this warranty. In addition, this warranty does
not cover any product that has been altered or modified,
or repairs made necessary by normal wear or the use of
other products, parts, or accessories which are either
incompatible with this product or adversely affect this
product’s operation, performance, or durability. Normal
wear items are not covered under this warranty.
Depending on the product, normal wear items may
include, but are not limited to, belts, filters, brush rolls,
blower fans, blower and vacuum tubes, and vacuum
bags and straps.
OTHER IMPORTANT TERMS:
This warranty is not transferable and may not be
assigned; any assignment made in contravention of this
prohibition is void. This warranty shall be governed and
construed under the laws of the state of North Carolina.
The Warranty Period will not be extended by any
replacement of batteries, parts, or products or by virtue of
any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY
AND REMEDY, AND ALL EXPRESS AND IMPLIED
WARRANTIES OTHER THAN THE LIMITED WARRANTY SET
FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT
WILL WARRANTOR BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY KIND OR NATURE TO OWNER OR ANY PARTY
CLAIMING THROUGH OWNER, WHETHER BASED IN
CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS
LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER,
EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL
PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE
LAW, NO WARRANTIES THAT ARISE BY OPERATION OF
LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF
THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor’s
liability for damages to you for any costs whatsoever
arising out of this statement of limited warranty shall be
limited to the amount paid for this product at the time of
original purchase.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, disclaimers of
implied warranties, or limitations on the duration of
implied warranties, so the above exclusions, disclaimers,
and/or limitations may not apply to you. This warranty
gives you specific legal rights, and you may also have
other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES:
We recommend using only with genuine HOOVER
®
solutions (for carpet and spot cleaners), parts, and
accessories. Damage caused by use with other than
genuine HOOVER
®
solutions, parts, and accessories is not
covered by and may void your warranty.
