Dash 8720 Printer

User Manual - Page 133

For 8720.

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Make sure that the trays are loaded correctly and are not too full. For more information, see Load paper.
Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.
Do not place too much paper in the document feeder tray. For information on the maximum number of
sheets allowed in the document feeder, see Specications.
Do not mix dierent paper types and paper sizes in the input tray; the entire stack of paper in the input
tray must be the same size and type.
Adjust the paper-width guides in the input tray to t snugly against all paper. Make sure the paper-width
guides do not bend the paper in the input tray.
Adjust the paper-length guide in the input tray to t snugly against all paper. Make sure the paper-
length guide does not bend the paper in the input tray.
Do not force paper too far inside the input tray.
If you are printing on both sides of a page, do not print highly saturated images on light weight paper.
Use paper types that are recommended for the printer.
If the printer is about to run out of paper, allow the printer to run out of paper rst, and then add paper.
Do not load paper when the printer is printing.
When removing the input tray, it is recommended to remove the tray completely from the printer to
make sure no paper is stuck at the rear of the tray. You might need to check the opening in the printer
where the tray was, and reach into the gap to remove any paper.
Solve paper-feed problems
What kind of problem are you having?
Paper is not picked up from a tray
Make sure paper is loaded in the tray. For more information, see Load paper. Fan the paper before
loading.
Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper guides are snug, but not tight, against the stack.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the
input tray, and does not exceed the stack height indicated by one or more label on the side or
paper-width guide of the input tray.
Make sure paper in the tray is not curled. Uncurl paper by bending it in the opposite direction of the
curl.
Pages are skewing
Make sure the paper loaded in the input tray is aligned to the paper-width guides. If needed, pull
out the input tray from the printer and reload the paper correctly, making sure that the paper
guides are aligned correctly.
Load paper into the printer only when it is not printing.
Multiple pages are being picked up
120 Chapter 10 Solve a problem ENWW
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