User Manual Samsung NE63A6511SW/AA 6.3 cu. ft. Smart Freestanding Electric Range

Samsung NE63A6511SW/AA 6.3 cu. ft. Smart Freestanding Electric Range - Use Manual - Use Guide PDF.
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User Guide Electric Range

Overview

Operating the oven

The oven control panel
READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN.
For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

  1. Display: Shows the time of day, oven temperature, what mode the oven is operating in, and the time set for the timer or automatic oven operations.
  2. Convection Bake: Use to select the Convection bake function of the oven.
  3. Convection Roast: Use to select the Convection roast function of the oven.
  4. Bake: Use to select the bake function of the oven.
  5. Broil: Use to select the broil function of the oven.
  6. Air Fry: Use to select the air fry function of the oven.
  7. Keep Warm: Use to select the keep warm function of the single oven to keep cooked foods warm.
  8. Bread Proof: Use to select the bread proof function of the oven.
  9. Dehydrate: Use to select the dehydrate function of the oven.
  10. Steam Clean: Use to select the steam cleaning function of the oven.
  11. Self Clean: Use to select the self-cleaning function of the oven.
  12. Timer: Use to set or cancel the kitchen timer. The kitchen timer does not start or stop cooking. Press and hold for 3 seconds to turn off the timer.
  13. Cook Time: Press and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out.
  14. Delay Start: Press to set the oven to start and stop automatically at a time you set.
  15. Smart Control: Use to select the smart control feature.
  16. Number pad: Use to set any function requiring numbers, such as the time of day on the clock, the timer, the oven temperature, the start time and length of operation for timed baking, etc.
  17. Lamp: Press to turn the oven light on or off.
  18. Clock / Setting: Use to set the time of day. Use to bring up the user preference menu in the display. (Press for 3 seconds.)
  19. START / SET: Use to start any cooking or cleaning function in the oven.
  20. OFF / CLEAR: Press to cancel all oven operations except the clock and timer. Press to cancel a previously entered temperature or time.
  21. Oven lock: Use to disable all oven functions.

Oven lock

Lock the oven door and the buttons on the touch pad so they cannot be activated accidentally.
Oven lock can only be activated in standby mode.

How to activate the oven lock feature

Press Oven lock for 3 seconds.
The display will show the Lock icon as well as the current time.
All functions must be cancelled before Oven lock is activated.
This function is available only when the oven temperature is under 400 °F.

How to unlock the Oven

Press Oven lock for 3 seconds.

See other models: SM-A125UZKAUSC SM-A326UZKNBST NX60A6711ST/AA NX60A6111SB/AA NE63A6711ST/AA
The Lock icon will disappear from the display.

Setting the clock

The clock must be set to the correct time of day for the automatic oven timing functions to work properly.
• The time of day cannot be changed during timed cooking, delay-timed cooking, or a self-cleaning cycle.
How to set the clock
1. Press Clock .
2. Enter the current time in hours and minutes on the number pad, e.g., 1, 3, 0, for 1:30.
3. Press Clock or START/SET to save the changes.

Setting the kitchen timer

The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.

How to set the timer
1. Press Timer.
2. Enter a desired time using the number pad.
3. When done, press START/SET.
4. To cancel the Timer settings, press and hold Timer for 3 seconds.
5. When the set time elapses, the oven beeps and displays the “End” message.
Press Timer to delete the message.

NOTE
To change the programmed timer, press Timer, enter a different time, and then press START/SET.

Timed cooking

In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
• You can use the timed cooking feature only with another cooking operation (bake, convection bake, convection roast, air fly, dehydrate).

How to set the oven for timed cooking

1. Start the cooking operation you want, e.g., Bake.

The default temperature is 350 °F.

2. Press Cook Time.
• You can set the Cook Time at any time. (After selecting the cook mode,
during preheating, after preheating.)

3. Enter the cooking time you want, e.g., 45 min, using the number pad.
You can set the cooking time for any amount of time from 1 minute to 9 hours and 59 minutes.

4. Press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.

The oven will continue to cook until the set amount of time has elapsed, then turn off automatically unless you set the keep warm feature. (Refer to the section on the keep warm feature on page 37.)

5. You can cancel a cook time at any time by setting the cook time to 0 minutes.
(Press Cook Time -> set cook time to 0 min -> press START/SET)

NOTE
When timed cooking is done, the range will beep several times.

CAUTION

Use caution with the timed cooking or delay start features. Use these features to cook cured or frozen meats and most fruits and vegetables. Foods that can easily spoil, such as milk, eggs, fish, meat, or poultry, should be chilled in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning.

Delay start
In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance.
• You can use the delay start feature only with another cooking operation (bake, convection bake, convection roast, air fly, dehydrate, or self-clean).
• You can set the oven for a delay start before setting other cooking operations.
• The clock must be set to the current time.

How to set the oven for delay start

1. Position the oven rack(s) and place the food in the oven.
2. Press the pad for the cooking operation you want, e.g., Bake. The default temperature is 350 °F.
3. Enter the temperature you want, e.g., 375 °F, using the number pad.
4. Set the cooking time if you want. (Refer to the section on the timed cooking feature on page 29.)
5. Press Delay Start.
6. Enter the time you want the oven to turn on, e.g., 4:30, using the number pad.
7. Press START/SET. At the set time, a short beep will sound. The oven will begin to bake.

Turning the oven light on and off
• The oven light turns on automatically when the door is opened.
• The oven light turns off automatically when the door is closed.
• You can turn the oven light on and off manually by pressing the pad.

Minimum and maximum settings
All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.

FEATURE MINIMUM MAXIMUM
Bake 175 °F (80 °C) 550 °F (285 °C)
Broil LO HI
Convection Bake 175 °F (80 °C) 550 °F (285 °C)
Convection Roast 175 °F (80 °C) 550 °F (285 °C)
Air Fry 350 °F (175 °C) 500 °F (260 °C)
Dehydrate 100 °F (40 °C) 225 °F (105 °C)
Keep Warm* - 3 Hr
Bread Proof - 12 Hrs.
Self Clean 2 Hr 5 Hr.
Steam Clean 20 Min 20 Min.

NOTE If you turn off the 12-hour energy saving feature, the feature marked with a * will operate until canceled. (12-hour energy saving's default setting : on) See page 41 for more information.

Using the oven racks

Oven rack positions

Recommended rack position for cooking

TYPE OF FOOD RACK POSITION
Broiling hamburgers 7
Broiling meats or small cuts of poultry, fish 4 - 6
Bundt cakes, pound cakes, frozen pies, casseroles

3 or 4

Angel food cakes, small roasts, fresh and frozen pizza 2
Turkey, large roast, hams, fresh pizza 1

This table is for reference only.

Rack and Pan placement

Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it.

When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left.

Cakes place the oven racks in positions 3 and 5, Cookies place the racks in positions 2 and 5.

Using Multiple Oven Racks

Type of Baking Rack Positions
Cookies 2 and 5
Cakes 3 and 5

Before using the racks

The oven has two racks.
Each rack has stops that need to be placed correctly on the supports. These stops will keep the rack from coming completely out.

REMOVING THE RACKS
1. Pull the rack straight out until it stops.
2. Lift up the front of the rack, and then pull it out.

REPLACING THE RACKS
1. Place the end of the rack on the support.
2. Tilt the front end up and push the rack in.

CAUTION
• Do not cover a rack with aluminum foil or place aluminum foil on the oven bottom. This will hamper heat
circulation, resulting in poor baking, and may damage the oven bottom.
• Arrange the oven racks only when the oven is cool.

Baking

The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or onstick coatings may cook faster with more browning.

How to set the temperature
1. Press Bake. The default temperature is 350 °F.
2. Enter the temperature you want on the number pad, e.g., 3, 7, 5.
3. Press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.
4. If you want to cancel baking or if you have finished, press OFF/CLEAR.
• Place food in the oven after preheating if the recipe calls for it.
Preheating is very important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, the range will beep several times.

NOTE
For performance reasons, the convection fan may be turned on or off during the operation.

How to adjust the temperature while cooking
1. Press Bake. The display will show the present temperature, e.g., 375 °F.
2. Enter the temperature you want, e.g., 425 °F, using the number pad.
3. Complete the entry by pressing START/SET.

Convection baking

By using the convection bake feature, you will be able to cook faster. Convection baking uses a fan to circulate the oven’s heat evenly and continuously within the oven. This improved heat distribution allows for even cooking and excellent results while using multiple racks at the same time. Foods cooked on a single oven rack will generally cook faster and more evenly with convection baking. Multiple oven rack cooking may slightly increase cook times for some foods, but the overall result is time saved. Breads and pastries brown more evenly. You can program the oven for convection baking at any temperature between 175 °F and 550 °F.

Tips for convection baking

The amount of time you save will vary depending on the amount and type of food you are cooking. When baking cookies or biscuits, you should use pans with no sides or very low sides to allow the heated air to circulate around the food. Using a pan with a dark finish will produce faster cooking times.
When using convection baking with a single rack, place the oven rack in position 3 or 4. If cooking on multiple racks, place the oven racks in position 3 and 5 or 2 and 5
When baking a cake, using the bake mode (not the convection bake mode) will produce better results.

How to set the oven for convection baking
1. Press Bake. The default temperature is 325 °F.
2. Enter the temperature you want, e.g., 400 °F, using the number pad.
3. Press START/SET.
The temperature display will start to change once the oven temperature reaches 175 °F.
The range will beep several times when the oven reaches the adjusted oven temperature.
4. To turn off or cancel convection baking, press OFF/CLEAR.

• The convection oven fan shuts off when the oven door is opened.
• DO NOT leave the door open for long periods of time while using convection cooking or you may shorten the life of the convection heating element.

NOTE
• If you leave the oven door open for more than 2 minutes when the oven is on, all heating elements will shut off automatically.

NOTE
For performance reasons, the convection fan may be turned on or off during the operation.

Convection roasting

Convection roasting is good for cooking large tender cuts of meat, uncovered. Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. The heated air seals in juices quickly for moist and tender results while, at the same time, creating a rich golden brown exterior.

How to set the oven for convection roasting
1. Press Roast. The default temperature is 325 °F.
2. Enter the temperature you want, e.g., 400 °F, using the number pad.
3. Press START/SET.
The temperature display will start to change once the oven temperature reaches 175 °F. The range will beep several times when the oven reaches the adjusted oven temperature.
4. To turn off or cancel convection roasting, Press OFF/CLEAR.
• The convection oven fan shuts off when the oven door is opened.
• DO NOT leave the door open for long periods of time while using convection cooking or you may shorten the life of the convection heating element.

NOTE
If you leave the oven door open for more than 2 minutes when the oven is on, all heating elements will shut off automatically.

NOTE
For performance reasons, the convection fan may be turned on or off during the operation.

Broiling
Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven.
The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meats, fish, and poultry up to 1" thick.
Always preheat the oven for 4 minutes before broiling.

How to set the oven for broiling

1. Press Broil once for Hi or twice for Lo.
Use Lo to cook foods such as poultry or thick cuts of meat thoroughly without over-browning them.
2. To start broiling, press START/SET.
Broil one side until the food is browned. Turn over and broil the other side.
3. Press OFF/CLEAR once you have finished cooking or if you want to cancel broiling.

Broil stop position

Leave the door open at the broil stop position. The door will stay open by itself, yet the proper temperature is maintained in the oven.

CAUTION: Should an oven fire occur, close the oven door and turn the oven off. If the fire continues, throw baking soda on the fire or use a foam-type fire extinguisher. Do not put water or flour on the fire. Flour can explode and water can cause a grease fire to spread and cause personal injury.

Broiling Recommendation Guide

The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 4 minutes before broiling.

Food Doneness Size Thickness Broil Setting Rack position Cooking time
1st side 2nd side
Hambugers Medium 9 patties 1" HI 7 3:20-3:40 2:20-2:40
Beef steak Medium - 1" HI 5 7:00-8:00 6:00-7:00
Medium - ¾" HI 5 6:00-7:00 5:00-6:00
Chicken pieces Well done 2-2½ lbs ¾"-1" HI 4 15:00-16:00 13:00-14:00
Pork chops Well done 1 lb. ½" LO 5 15:00-16:00 13:00-14:00
Lamb chops Well done 1 lb. ¾"-1" HI 5 5:00-6:00 4:00-5:00
Salmon steak Well done 3 pcs ¾"-1" HI 5 4:00-7:00 3:00-6:00

Air fry This feature works special hot air for crispier and healthier frozen or fresh foods without or less oil than normal convection modes. For best results, use this mode on a single oven rack and place the Air fry tray on the position 3. The temperature can be set between 350 °F and 500 °F. Preheating is not necessary for this mode. Follow recipe or package directions for set temperature, time or quantity.

How to set the oven for Air Fry mode

  1. Place the tray on rack position 3.
  2. Select Air Fry mode.
  3. Use the number pad to change the default temperature. Enter the suggested temperature for your food as recommended cooking guide. The default temperature is 425 °F.
  4. Set the Cook Time or Delay Start, if necessary.
  5. Tap START/SET.
  6. When cooking is complete, tap OFF/CLEAR and take out the food.

NOTE

• Place a baking sheet or tray on the rack below the Air fry tray for getting any drippings. This will help to reduce splatter and smoke.

• Before using a baking sheet, check the maximum allowable temperature of baking sheet.

• Air fry is designed for a single oven rack. Place food on rack position 3 for best results.

• For cooking fresh or homemade foods, spread the oil over a larger area more evenly, crisping up the food more effectively.

NOTE

Air fry tray not include in this model, but you can buy it from the Samsung Contact Center (1-800-726-7864).

Air fry cooking guide

Item Amount Temperature Time
Potatoes
Frozen French Fries 30-35 oz 425 °F-450 °F 25-30 min
Frozen French Fries, Seasoned 25-30 oz 425 °F-450 °F 20-25 min
Frozen Tater Tots 40-45 oz 450 °F 20-25 min
Frozen Hash Brown 25-30 oz 425 °F-450 °F 20-25 min
Frozen Potato Wedges 30-35 oz 425 °F-450 °F 20-25 min
Homemade French Fries 30-35 oz 400 °F-425 °F 25-30 min
Homemade Potato Wedges 40-45 oz 425 °F-450 °F 25-30 min
Frozen
Frozen Chicken Nuggets 24-28 oz 400 °F-425 °F 15-25 min
Frozen Chicken Wings 30-35 oz 425 °F-450 °F 20-30 min
Frozen Onion 20-25 oz 400 °F-425 °F 15-25 min
Frozen Fish Fingers 20-25 oz 425 °F 18-22 min
Frozen Chicken Strips 25-30 oz 425 °F-450 °F 20-30 min
Frozen Churros 20-25 oz 425 °F 18-22 min
Poultry
Fresh Drumsticks 40-45 oz 425 °F-450 °F 30-35 min
Fresh Chicken Wings 30-35 oz 425 °F-450 °F 27-32 min
Chicken Breasts, Breaded 25-30 oz 450 °F 25-30 min
Vegetables
Asparagus, Breaded 15-20 oz 425 °F 20-25 min
Egg Plants, Breaded 20-25 oz 425 °F 20-25 min
Mushroom, Breaded 18-22 oz 425 °F 20-25 min
Onions, Breaded 18-22 oz 425 °F 20-25 min
Cauliflowers, Breaded 40-45 oz 400 °F-425 °F 20-25 min
Vegetable Mix, Breaded 30-35 oz 425 °F 20-25 min

Using the special function

Dehydrate

Dehydrate dries food or removes moisture from food via heat circulation. After drying the food, keep it in a cool and dry place. For fruit, adding lemon, pineapple juice, or sprinkling sugar on the fruit helps the fruit retain sweetness.
See the table below for Dehydrate settings.
1. Press Dehydrate.
2. Press START/SET.
3. Press OFF/CLEAR at any time to turn off the Dehydrate feature.

NOTE
Use rack position 3 or 4 for dehydrating.

Bread Proof

he Bread Proof function automatically provides the optimum temperature for the bread proof process and, therefore does not have a temperature adjustment. If you press Bread Proof when the oven temperature is above 95 °F, Hot will appear in the display. Because these functions produce the best results when
started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.
1. Press Bread Proof.
2. Press START/SET.
3. Press OFF/CLEAR at any time to turn off the Bread Proof feature.

NOTE
Use rack position 3 for bread proofing.

CAUTION
• Do not use Bread proof for warming food. The proofing temperature is not hot enough to keep food warm.
• Place the dough in a heat-safe container on rack position 3 and cover it with a cloth or with plastic wrap. The plastic wrap may need to be anchored underneath the container so that the oven does not blow the plastic wrap off the dough.
• To avoid lowering the temperature and extending proofing time, do not open the oven door.

Using the keep warm feature

When cooking is finished, Keep Warm will hold the food at a safe serving temperature for up to 3 hours.
After 3 hours, the feature will shut off automatically. You can use the keep warm feature without any other cooking operations, or you can set it to activate after a timed or delay timed cooking operation.
You should not use this feature to reheat cold food.

How to use the keep warm feature

1. Press Keep Warm.
2. Press START/SET.
3. Press OFF/CLEAR at any time to turn the feature off.

How to set the oven to activate the keep warm mode after a timed cooking
1. Set Timed Cooking to start cooking.
(Refer to the section on the timed cooking feature on page 29.)
2. Press Keep Warm to use the feature.
3. Cooking mode is switched directly to Keep Warm mode after the Timed cooking period has ended. In this case, you can turn off Keep Warm by pressing OFF/CLEAR.
• Press Keep Warm once again to cancel Keep Warm setting during cooking mode operation.

NOTE

If you turn off the 12-hour energy saving feature, the keep warm feature will operate until canceled. (12-hour energy saving's default setting : on). See page 41 for more information.

Using the smart control feature

Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor, or the product is installed in a place with a weak Wi-Fi signal.
Please refer to the following table for the main functions that can be operated from the app.

When the remote control is off Monitoring (Oven, Cooktop), Oven off
When the remote control is on Monitoring (Oven, Cooktop), Oven start, Oven
off, Error check

How to connect the oven
1. Download and open the SmartThings app on your smart device.
2. Follow the app’s on-screen instructions to connect your range.
3. Once the process is complete, the connected icon located on your range displays and the app will confirm you are connected.
4. If the connection icon does not turn on, follow the instruction in the app to reconnect.

To start the oven remotely

1. Press Smart Control appears in the display. The oven can now be started remotely with a connected device.
Oven remote control
• Transfer the oven setting (mode, time, temperature) from the device to the oven.
• Remotely start the oven (Only available for Electric range).
• Turn the oven off remotely.
• Once cooking starts, you can change the time, temperature remotely.
• Self clean mode cannot be started remotely.

NOTE
• Opening the oven door or pressing Smart Control will disable Smart Control and prevent you from turning the oven on remotely.
• If it is not shown on the display, you can still monitor the oven and cooktop status and turn the oven off.
• When oven cooking is finished or cancelled, Smart Control will turn off.

Using the voice control

To use the Range’s Voice Control function, you need Bixby / Amazon Alexa App / Google Assistant App on your mobile device.
Refer to the table below for all available functions.

Bixby

Start conversation with Bixby on SAMSUNG mobile by saying “Hi Bixby” or by pressing the side key.

Function “Hi Bixby”
Start/Preheat • Preheat the range(oven).
• Start the range(oven) in convection bake mode[Mode]
at 325 degrees[Temp] for 1 hour[Time].
• Convection bake[Mode] in the range[Device Name] at
325 degrees[Temp].
Turn Off/Stop • Cancel the range(oven).
• Turn off the range(oven).
• Stop baking in the range(oven).
Check Temp • What is the temperature of the range(oven)?
• Check the range(oven) temperature.
Check Time • Check the remaining time of the range(oven).
• How much range(oven) time is left on the timer?
• How much time is left on the range timer?
Check Mode (States) • Check the range status.
• Check the status of the range(oven).
Temp Control • Set the temperature of the range(oven) to 300.
• Increase the temp of the range(oven) by 20.
• Decrease the temp of the range(oven) by 20.
• Turn the range(oven) temperature up to 100 degrees.
• Turn the range(oven) temperature down to 50 degrees.
Oven Light • Turn on the oven light (lamp).
• Turn on the range oven light.
• Turn off the oven light (lamp).
• Turn off the range oven light.
Oven Timer (Cook Time) • Set the timer on the range(oven) to 1 hour.

Amazon Alexa & Google Assistant
Samsung smart home appliances are supported by SmartThings skill in Alexa & action in Google Assistant.

Installation Guide

Here’s how to link SmartThings account into Amazon Alexa or Google Assistant. SmartThings App and Alexa App(or Google Assistant App) should be installed on your phone.
1. Setup the supported devices to SmartThings.
2. After device setup, tap + button on the screen.
3. Tap ‘Voice assistant’ and link your Samsung account to Amazon Alexa. (or Google Assistant)
4. Check the devices are visible on Amazon Alexa app. Then account linking is complete. (Check the devices are visible and set the location(home&room) of devices in Google home app. Then account linking is complete.)

Function “Alexa” “Ok Google”
Start/Preheat • Preheat the oven[Device name].
• Start the oven[Device name].
• Turn on the oven[Device
name].
• Set the oven[Device name] to bake [Mode].
• Set the oven[Device name] to
bake [Mode] for 1hour [Time]
at 350 degrees[Temp].
• Set the oven[Device name]
to bake [Mode] at 350 degrees [Temp].
• Set the oven[Device name] to
bake [Mode] for 1hour [time].
• Preheat the oven[Device name].
• Start the oven [Device name].
• Turn on the oven[Device name].
• Set the oven[Device name] to bake [Mode].
Turn Off/Stop • Turn off the oven[Device name].
• Stop the oven[Device name].
• Turn off the oven [Device name].
• Stop the oven[Device name].
Check Temp • What is the temperature of
the oven[Device name]?
• What is the temperature of
the oven[Device name]?
Check Time • What time is left on the
oven[Device name]?
Check Mode (States) Is the oven[Device name]
running?
• Is the oven[Device name]
on?
• Is the oven[Device name]
running?
• What mode is the
oven[Device name] set to?
Temp Control • Set oven[Device name] to
300 degrees [Temp].
• Set oven[Device name] to
300 degrees [Temp].
Oven Timer (Cook Time) Set oven[Device name] to 3
hours[Time].
• Add 10 minutes/hours[Time]
to the oven[Device name].
• Set oven[Device name] to 3
hours[Time].
• Add 10 minutes/hours[Time]
to the oven[Device name].

NOTE On/Off spec of smart control is same as guided in SmartThings app.

Using the options function

This function enables you to control various electronic control options. Refer to the following table for available options. The option menu is only available when the oven is not being used (not cooking).

Options Feature
1. Temp Adjust Lets you correct the temperature in the oven.
2. Temp Unit Lets you program the oven control to display temperatures in Fahrenheit or Celsius
3. Auto Conversion The convection auto conversion feature automatically converts entered regular baking temperatures to convection baking temperatures.
4. 12-hour energy saving This feature automatically turns off the oven after 12-hours during baking functions or after 3 hours during a broil function.
5. Sound On/Off Lets you set the oven controls to operate silently.
6. Wi-Fi On/Off Lets you set the wi-fi network to deactivate.
0. Demo mode This option is for use by retail establishments for display purposes only.

NOTE: Options key location

Temp Adjust

The temperature in the oven has been calibrated at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, you can correct the temperature in the oven. Before correcting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed.
The oven temperature can be adjusted ±35 °F (±19 °C ).

How to correct the oven temperature
1. Press Options for 3 seconds, and then Press 1 on the number pad.
2. Press Clock to select higher or lower than the current temperature.
3. Enter the adjustment you want to make using the number pad. (0-35).
4. Press START/SET to save the changes.
NOTE

This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained in memory after a power failure.

Temp Unit (Fahrenheit or Celsius temperature selection)

You can program the oven control to display the temperature in Fahrenheit or Celsius. The oven has been preset at the factory to display in Fahrenheit.
How to change the display from Fahrenheit to Celsius or Celsius to Fahrenheit
1. Press Options for 3 seconds, and then Press 2 on the number pad.
2. Press 1 (Fahrenheit) or 2 (Celsius) on the number pad.
3. Press START/SET to save the changes.

Auto Conversion

When you use the auto conversion feature, the convection auto conversion feature will automatically convert entered regular baking temperatures to convection baking temperatures.
If this feature is activated, the display will show the actual converted (reduced) temperature. For example, if you enter a regular recipe temperature of 350 °F and press Oven Start/Set, the display will show the converted temperature of 325 °F.
(Default setting : off)

How to enable or disable the auto conversion feature
1. Press Options for 3 seconds, and then Press 3 on the number pad.
2. Press 1 (On) or 2 (Off) on the number pad.
3. Press START/SET to save the changes.

12-hour energy saving

If you accidently leave the oven on, this feature will automatically turn off the oven after 12-hours during baking functions or after 3 hours during a broil function. (Default setting : on)

How to turn the 12-hour energy saving feature on or off

1. Press Options for 3 seconds, and then Press 4 on the number pad.
2. Press 1 (On) or 2 (Off) on the number pad.
3. Press START/SET to save the changes.

Sound On/Off

Using Sound On/OFF, you can set the oven controls to operate silently.
How to turn the sound on or off
1. Press Options for 3 seconds, and then Press 5 on the number pad.
2. Press 1 (On) or 2 (Off) on the number pad.
3. Press START/SET to save the changes.

Wi-Fi On/Off

You can turn the range’s Wi-Fi connection on or off.
How to turn the Wi-Fi on or off
1. Press Options for 3 seconds, and then Press 6 on the number pad.
2. Press 1 (On) or 2 (Off) on the number pad.
3. Press START/SET to save the changes.

NOTE
When you turn the range’s Wi-Fi connection off, users can’t set to easy setup.

Demo mode

This option is for use by retail establishments for display purposes only.
(The heating element does not operate.)
How to enable or disable the demo mode
1. Press Options for 3 seconds, and then Press 0 on the number pad.
2. Press 1 (On) or 2 (Off) on the number pad.
3. Press START/SET to save the changes.

Using the Sabbath feature
(For use on the Jewish Sabbath & Holidays)
For further assistance, guidelines for proper usage, and a complete list of models with the Sabbath feature

You can use the Sabbath feature with baking only. The oven temperature may be set higher or lower after you set the Sabbath feature. (The oven temperature adjustment feature should be used only during Jewish holidays.) The display, however, will not change and tones will not sound when a change occurs. Once the oven is properly set for baking with the Sabbath feature active, the oven will remain on continuously until the Sabbath feature is cancelled. This will override the factory preset 12-hour energy saving feature. If the oven light is needed during the Sabbath, press before activating the Sabbath feature. Once the oven light is turned on and the Sabbath feature is active, the oven light will remain on until the Sabbath feature is turned off. If the oven light needs to be off, be sure to turn the oven light off before activating the Sabbath feature.

How to use the Sabbath feature

1. Press Bake.
The default temperature is 350 °F.
2. Enter the temperature you want, e.g., 375 °F, by using the number pad.
3. Press START/SET.
The temperature display will start to change once the oven temperature reaches 175 °F.
4. Press Bake and 1 at the same time for 3 seconds.
The display will show SAb.
Once SAb appears in the display, the oven will not beep or display any further changes.
You may change the oven temperature once baking has started. Remember that the oven will not beep or display any further changes once the Sabbath feature is engaged.
5. You can turn the oven off at any time by pressing OFF/CLEAR. This will turn only the oven off. If you want to deactivate the Sabbath feature, hold down Bake and 1 at the same time for 3 seconds. Sab will disappear from the display.

Do not to attempt to activate any other program feature except BAKE while the Sabbath feature is active. ONLY the following key pads will function correctly with the Sabbath feature on: Number, Bake, START/SET and OFF/ CLEAR. All other keys should not be used once the Sabbath feature is activated.

You can change the oven temperature, but the display will not change and tones will not sound when a change occurs. (The oven temperature adjustment feature should be used only on Jewish holidays.) After changing the temperature while the unit is in Sabbath mode, there is a 15-second delay before the unit recognizes the change.

You can set the Cook time function before activating the Sabbath feature

Should you experience a power failure or interruption, the oven will shut off. When power is returned, the oven will not turn back on automatically. SAb will be displayed in the oven control display, but the oven will not operate. Food may be safely removed from the oven while it is still in the Sabbath mode, however the oven cannot be turned back on until after the Sabbath/ Holidays. After the Sabbath observance, turn OFF the Sabbath mode. Press and hold both Bake and 1 for at least 3 seconds simultaneously to turn the Sabbath mode off. The oven can then be used with all normal functions.

Do not open the oven door or change the oven temperature for about 30 minutes after you have started Sabbath mode to allow the oven to reach the set temperature. Note that, for best performance, the oven fan operates only when the oven temperature is rising.

Do not cover the surface cooktop with a blech.

Maintaining your appliance

Self-cleaning

This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.

CAUTION

• During the self-cleaning cycle, the outside of the range will become very hot to the touch. Do not leave small children unattended near the appliance.
• Some birds are extremely sensitive to the fumes given off during the selfcleaning cycle of any range. Move birds to another well-ventilated room.
Do not line the oven walls, racks, bottom, or any other part of the range with aluminum foil. Doing so will result in poor heat distribution, poor baking results, and cause permanent damage to the oven interior. Aluminum foil will melt and adhere to the interior surface of the oven.
Do not force the oven door open. This can damage the automatic door locking system. Use care when opening the oven door after the self-cleaning cycle is complete. Stand to the side of the oven when opening the door to allow hot air or steam to escape. The oven may still be VERY HOT.
• Wear the glove during cleaning.

Before a self-cleaning cycle

• We recommend venting your kitchen with an open window or using a ventilation fan or hood during the selfcleaning cycle.

• Remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven.

• Wipe up debris from the oven bottom. (Fig. 1)

The silver-colored oven racks can be self-cleaned, but they will darken, lose their luster, and become hard to slide.

• Residue on the front frame of the range and outside the gasket on the door will need to be cleaned by hand. Clean these areas with hot water, soap-filled steel-wool pads, or cleansers, such as Soft Scrub. Rinse well with clean water and dry.

• Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, have it replaced. (Fig. 2)

• Make sure the oven light bulb cover is in place and the oven light is off

NOTE Remove oven racks and accessories before starting the self-clean mode

How to run a self-cleaning cycle

1. Select the length of time for the self-cleaning operation, e.g., 3 hours.
Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or 3 times for a 2 hour clean time
The default setting is 3 hours.
2. Press START/SET to start the self-cleaning cycle. The motor-driven door lock will engage automatically.

NOTE
• You will not be able to start a self-cleaning cycle if the Oven lock feature is activated or if the oven’s temperature is too hot.
• The oven door locks automatically. The display will show the cleaning time remaining. It is not be possible to open the oven door until the temperature drops to a safe and cool temperature.
• The self-cleaning feature will not operate when the warming center is on.
3. When the self-cleaning cycle is done, End will appear in the display and the range will beep several times.

How to delay the start of self-cleaning

1. Press Self Clean.
Select the desired self-clean time by pressing Self Clean.
2. Press Delay Start.
3. Enter the time you want the clean cycle to start.
4. Press START/SET.
The display will show Delay, Self clean, and the Lock icon. The motor-driven door lock will engage automatically.
5. The Self-Cleaning cycle will turn on automatically at the set time.

How to turn off the self-cleaning feature

You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven.
1. Press OFF/CLEAR.
2. You will be able to open the oven door once the oven has cooled down for approximately 1 hour.

After a self-cleaning cycle

• You may notice some white ash in the oven. Wipe it up with a damp cloth after the oven cools. (If white spots remain, remove them with a soap-filled steel wool pad and rinse thoroughly with a vinegar and water mixture).
• If the oven is not clean after one cycle, repeat the cycle.
• You cannot set the oven for cooking until the oven is cool enough for the door to unlock.

Steam-cleaning

How to set the oven for steam-cleaning

For light cleaning, the steam-cleaning function saves time and energy. For heavierduty cleaning, use the self-cleaning function.

1. Remove all accessories from the oven.
2. Pour approximately 10 oz. (300 ml) of water onto the bottom of the empty oven and then close the oven door.
Use normal water only, not distilled water.
3. Press Steam Clean.
4. Press START/SET.
When the operation is complete, the display will blink and a beep will sound.

5. Press OFF/CLEAR.

6. Clean the oven’s interior. There will be a significant amount of water remaining on the bottom of the oven after a steam-cleaning cycle. Remove the residual water with a sponge or soft dry cloth.

NOTE When steam-cleaning, use exactly 10 oz. of water since this produces the best results

NOTE
If you press Steam Clean when the oven temperature is above 100˚F, Hot will appear in the display. Because this function produces the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.

CAUTION Wear the glove during cleaning.

After a steam-cleaning cycle
• Take care when opening the door before a steam-cleaning procedure has ended. The water on the bottom is hot.
• Open the oven door and remove the remaining water with a sponge. Do not leave the residual water in the oven for any length of time. Wipe the oven clean and dry with a soft cloth. Do not forget to wipe under the oven door seal.
• Use a detergent-soaked sponge, a soft brush, or a nylon scrubber to wipe the oven interior. Remove stubborn residue with a nylon scourer. You can remove lime deposits with a cloth soaked in vinegar.
• If the oven remains dirty, you can repeat the procedure once the oven has cooled.
• For heavy residue, such as grease left over from roasting, we recommend that you rub detergent into the residue before activating the steam-cleaning function.
• After cleaning, leave the oven door ajar at a 15° angle to allow the interior enamel surface to dry thoroughly.

Care and cleaning of the oven

WARNING
• Be sure all controls are OFF and all surfaces are COOL before cleaning any part of the range.
• If your range is moved for cleaning, servicing, or any reason, be sure the Anti-Tip device is re-engaged properly when the range is replaced. If you fail to reengage the Anti-Tip device, the range could tip and cause serious injury.

Vent

• The oven vent is located above the left rear surface unit.
• This area could become hot during oven use.
• It is normal for steam to come out of the vent.
• The vent is important for proper air circulation. Never block this vent.

Cleaning painted parts and decorative trim
• For general cleaning, use a cloth with hot, soapy water.
• For more difficult residue and built-up grease, apply a liquid detergent directly onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry.
Do not use abrasive cleaners on any of these surfaces. They can scratch.

Cleaning stainless steel surfaces
1. Shake the bottle of STAINLESS STEEL APPLIANCE CLEANER or POLISH well.
2. Place a small amount of STAINLESS STEEL APPLIANCE CLEANER or POLISH on
a damp cloth or damp paper towel.
3. Clean a small area, rubbing with the grain of the stainless steel if applicable.
4. Dry and buff with a clean, dry paper towel or soft cloth.
5. Repeat as necessary.

NOTE

Do not use a steel-wool pad. It will scratch the surface.
• If a mineral oil-based STAINLESS STEEL APPLIANCE CLEANER has been used before to clean the appliance, wash the surface with dishwashing liquid and water prior to using the STAINLESS STEEL APPLIANCE CLEANER or POLISH.

Oven racks
If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the racks glide more easily on their tracks.

NOTE

• Do not clean in a dishwasher.
• If the rack becomes hard to remove or replace, lightly wipe the oven rack guides with cooking oil. Do not wipe cooking oil on the slides.
• If the rack becomes difficult to slide, the rack may need to be lubricated using a graphite lubricant.

Oven door

• Use soap and water to thoroughly clean the top, sides, and front of the oven door. Rinse well. You may use a glass cleaner on the outside glass of the oven door. DO NOT immerse the door in water. DO NOT spray or allow water or the glass cleaner to enter the door vents. DO NOT use oven cleaners, cleaning powders, or any harsh abrasive cleaning materials on the outside of the oven door.

DO NOT clean the oven door gasket. The oven door gasket is made of a woven material, which is essential for a good seal. Care should be taken not to rub, damage, or remove this gasket.

Care and cleaning of the glass cooktop

CAUTION
Do not block the vent and cooling motors or let any foreign matter get into them when cleaning the cooktop.

Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective.
By following these steps, you can maintain and protect the surface of your glass cooktop.

1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner.
This helps protect the top and makes cleanup easier.
2. Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
3. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
4. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.
5. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

WARNING
DAMAGE
to your glass surface may occur if you use scrub pads other than those
recommended.

Removing burned-on residue

1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
4. If any residue remains, repeat the steps listed above as needed.
5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing heavy, burned-on residue

1. Allow the cooktop to cool.

2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.

3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal.)

4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing metal marks and scratches

1. Be careful not to slide pots and pans across your cooktop. It will leave marks on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.

2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.

WARNING Carefully check the bottoms of pans for roughness that may scratch the cooktop.

Cleaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner

Potential for permanent damage to the glass surface

• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below.

• When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.

Cleaning sugary spills and melted plastic

1. Turn off all surface units. Remove hot pans.

2. Wearing an oven mitt, use a single-edge razor blade scraper to move the spill to a cool area of the cooktop. Remove the spill with paper towels.

3. Any remaining spillover should be left until the surface of the cooktop has cooled.

4. Don’t use the surface units again until all of the residue has been completely removed.

NOTE

If pitting or indentations in the glass surface have already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Removing and reinstalling the oven door

How to remove the door
CAUTION

• The door is very heavy. Be careful when removing and lifting the door.
Do not lift the door by the handle.
• Turn the power OFF before removing the door.

1. Open the door completely.
2. Pull the hinge locks down toward the door frame to the unlocked position.

3. Firmly grasp both sides of the door at the top.

4. Close the door to the door removal position, which is approximately 5 degrees from vertical (Fig. 1).

5. Lift door up and out until the hinge arm is clear of the slot (Fig. 2).

How to re-install the door

1. Firmly grasp both sides of the door at the top.
2. With the door at the same angle as the removal position, slide the indentation of the hinge arm into the bottom edge of the hinge slot. The notch in the hinge arm must be fully inserted into the bottom of the slot.

3. Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the bottom edge of the slot.

4. Push the hinge locks up against the front frame of the oven cavity to the locked position.

5. Close the oven door.

Removing and reinstalling the storage drawer

How to remove the storage drawer

1. Pull the drawer out until it stops.

2. Tilt the front of the drawer and pull out it.

How to replace the storage drawer

1. Put the left side of the drawer over the left hook and the right side over the right hook.

2. Push the drawer until it stops.

Changing the oven light

The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the pad to turn it on or off. It will not work during a self-cleaning cycle.

1. Make sure the oven and the bulb are cool.

2. Unplug the range or disconnect the power.

3. Turn the glass bulb cover in the back of the oven counterclockwise to remove.

4. Turn the bulb counterclockwise to remove it from its socket.

5. Insert a new 40 watt appliance bulb, and then turn it clockwise to tighten. Replace the bulb cover by turning clockwise.

6. Plug in the range or reconnect the power.

CAUTION Before changing your oven light bulb, disconnect the electrical power to the range at the main fuse or circuit breaker panel. Make sure the oven and the bulb are cool.

Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the tables below. If you’re still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

Installation

Problem Possible cause Solution
The range is not level. The appliance has been installed improperly

• Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the range until the oven rack is level.

• Insure the floor is level and strong and stable enough to adequately support the range.

The floor is sagging or sloping. Contact a carpenter to correct the situation.
The kitchen cabinets are not properly aligned and make the range appear to be not level. Insure the cabinets are square and provide sufficient room for installation.
The appliance must be accessed for servicing and cannot be moved easily. The kitchen cabinets are not square and Contact a builder or installer to make the appliance accessible.
Carpet is interfering with movement of the range. Provide sufficient space so the range can be lifted over the carpet.

CONTROL DISPLAY

Problem Possible cause Solution
The display goes blank. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.
The display flashes. There was a power failure. Reset the clock.

COOKTOP

Problem Possible cause Solution
The surface units will not maintain a rolling boil or will not cook fast enough. You may be using inappropriate cookware. Use pans that are flat and match the diameter of the surface unit selected.
In some areas, the power (voltage) may be low. Cover the pan with a lid until the desired heat is obtained.
The surface units will not turn on. A fuse in your home may be blown or a circuit breaker may have tripped.A fuse in your home may be blown or a circuit breaker may have tripped. Replace the fuse or reset the circuit breaker.
The cooktop controls are set improperly. Check if the correct control is set for the surface unit you are using.
Areas of discoloration on the cooktop. Food spillover was not cleaned. Refer to the section on the care and cleaning of the glass cooktop on page 48.
The surface is hot and the model features a lightcolored cooktop. This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
The surface unit frequently cycles on and off. The element will cycle on and off to maintain the power setting. This is normal operation, and not a system failure. Use the range as usual.
The surface unit stops glowing when changed to a lower setting. This is normal. The unit is still on and hot.
Scratches or abrasions on the cooktop surface. The cooktop is being cleaned improperly. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.
Cookware with rough bottoms was used on the cooktop or there were coarse particles (e.g., salt or sand) present between the cookware and the surface of the cooktop. To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.
Cookware has been slid across the cooktop surface.
Brown streaks or specks. Boilovers have been cooked onto the surface.

• Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil.

• See the section on the care and cleaning of the glass cooktop on page 48.

Areas of discoloration with metallic sheen. Mineral deposits from water and food have been left on the surface of the cooktop.

• Remove using a ceramic-glass cooktop cleaning cream.

• Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week.

"Cracking" or "popping" sound This is the sound of the metal heating and cooling during both the cooking and self-cleaning functions. This is normal operation, and not a system failure. Use the range as usual.

OVEN

Problem Possible cause Solution
The oven will not turn on. The range is not completely plugged into the electrical outlet Make sure the electrical plug is inserted into a live, properly grounded outlet.
A fuse in your home may be blown or a circuit breaker may have tripped. Replace the fuse or reset the circuit breaker.
The oven controls have been set improperly. See the chapter on operating the oven starting on page 28.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house lights will turn on. If necessary, call your local electric company for service.
The oven light will not turn on. The light bulb is loose or defective. Tighten or replace the bulb.
The switch operating the light is broken. Call for service.
The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or a circuit breaker may have tripped. Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers
Incomplete service wiring Call for service
Power outage. Check to see if the house lights will turn on. If necessary, call your local electric company for service.
The oven smokes excessively during broiling. The oven controls have not been set properly. Refer to the section on using the broiler starting on page 34
The meat has been placed too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing.
The meat has not been properly prepared. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Food does not bake or roast properly The oven controls have not been set correctly. See the chapter on operating the oven starting on page 28
The oven rack has been positioned incorrectly or is not level. See the section on using the oven racks on page 31.
Incorrect cookware or cookware of improper size is being used.
The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 40.
Food does not broil properly The serving size may not be appropriate. Refer to the cooking guide for serving sizes on page 35, and then try again.
The rack has not been properly positioned. See the broiling recommendation guide on page 35.
The cookware is not suited for broiling. Use suitable cookware.
In some areas, the power (voltage) may be low. • Preheat the broil element for 10 minutes.
• See the broiling recommendation guide on page 35.
The oven temperature is too hot or too cold. The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 40.
The oven will not self-clean. The oven temperature is too high to start a self-clean operation Allow the range to cool and then reset the controls.
The oven controls have been set incorrectly. See the section on selfcleaning on page 43.
A self-cleaning cycle cannot be started if the oven lock feature has been activated or if a radiant surface element is on. Deactivate the oven lock (see page 28). Make sure all surface elements are turned off.
Excessive smoking during a self-cleaning cycle. There is excessive soiling in the oven. Press OFF/CLEAR. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and then start the selfcleaning cycle again.
The oven door will not open after a selfcleaning cycle The oven is too hot. Allow the oven to cool.
The oven is not clean after a self-cleaning cycle. The oven controls were not set correctly. See the section on selfcleaning on page 43.
The oven was heavily soiled. Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time.
Steam is coming out of the vent. When using the convection feature, it is normal to see steam coming out of the oven vent. This is normal operation and not a system failure. Use the range as usual.
As the number of racks or amount of food being cooked increases, the amount of visible steam will increase
A burning or oily odor is coming from the vent. This is normal in a new oven and will disappear in time.

• To speed the process, set a self-cleaning cycle for a minimum of 3 hours.

• See the section on selfcleaning on page 43.

Strong odor An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. Operate the oven empty on the bake setting at 400 °F for 1 hour.
Fan noise. A convection fan may automatically turn on and off. This is not a system failure but normal operation.
Oven racks are difficult to slide. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel.

DRAWER

Problem Possible cause Solution
The drawer does not slide smoothly or drags. The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the page 52.
The drawer is overloaded or the load is unbalanced. Reduce weight. Redistribute drawer contents.
Excessive condensation in the drawer. There is liquid present in the drawer. Remove the liquid.
Uncovered foods. Cover food with a lid.

Information codes

OVEN

Displayed Code Possible cause Solution
C-d0 There is a short in the control key. Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
Reset the clock.
C-d1 The door lock is misaligned.
C-F2 This code occurs if communication between the Main and Touch is interrupted.
C-20
The oven sensor is open when the oven is operating. Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
There is a short in the Oven sensor.
C-21 This code occurs if the internal temperature rises abnormally high.
C-30 The main PCB sensor is open when the oven is operating.
There is a short in the main PCB sensor.
C-31 This code occurs if the PCB temperature rises abnormally high Call for service.
bAd LinE This error message appears if the power cord is installed improperly If the power connection is plugged in improperly, “bAd LinE” appears on the display. Reconnect the power connection properly, and the message disappears.

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