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Personal Audio System
SRS-X9
Troubleshooting
Troubleshooting
Troubleshooting
What can I do to solve a problem?
Main unit
Power supply
Unable to turn on the speaker
None of the speaker buttons can be operated.
The speaker has entered standby mode or BLUETOOTH/Network standby mode unexpectedly.
The power indicator does not turn off after disconnecting the AC power cord.
Sound
No sound/Sound from only one speaker/Low sound level
Distorted sound/Humming or noise in the speaker output
Remote control
Remote control operation
The remote control does not function.
Network
Network connection
The speaker cannot connect to the network. (Other equipment on the network cannot find or recognize the speaker.)
The speaker cannot connect to the network via a Wi-Fi network connection.
The speaker cannot connect to a network using the WPS button.
The speaker does not appear in the device list on the computer's music playback application.
The speaker does not appear in the device select screen on "SongPal."
Music Services
The speaker cannot connect to music services.
Home network (DLNA)
The controller cannot find the speaker. (The controller cannot browse the contents of the speaker.)
Music started automatically.
The sound is interrupted.
Help Guide
List of Topics
35
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