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Assembly / Owner’s Manual
53
Condition/Problem Things to Check Solution
Unit rocks/does not sit level Check leveler adjustment Adjust levelers until machine is level.
Check surface under unit Adjustment may not be able to compensate for extremely uneven surfaces.
Move machine to level area.
Foot pedals loose/unit difcult
to operate
Hardware Tightly secure all hardware on the Pedal Arms and Handlebar Arms.
Drive train click/tick noise once
per full crank revolution
Check crank/pulley assembly Disconnect left and right foot assemblies and rotate crank. If sound persists,
replace crank/pulley assembly. If sound does not come from rotating crank,
check foot assemblies and upper/lower handlebars.
Check foot assemblies, leg as-
semblies, handlebar
assemblies
Manually move foot, leg, and handlebar assemblies to isolate sound. Re-
place part making sound.
Check for loose hardware Tightly secure all hardware on the Stabilizers and the base of the Console
Mast.
Knocking sound during machine
operation
Check hardware at junction
between Lower Handlebar Arm
and Pedal
Make sure that the alignment tab on the Pivot Sleeve goes into the slot in the
hole. Be sure the Pivot Sleeve extends through the opposite hole in the joint
cover.
Squeaking noise that appears a
few minutes into a workout and
normally will get progressively
worse as the workout continues
Bolt that connects the swing
arms to the axle running through
the console mast
Loosen pivot rod bolt slightly until noise goes away. White lithium grease can
also be applied for a temporary x. Contact your local distributor for assis-
tance.
Roller squeaking on rail Apply silicone lubricant to a dry cloth and wipe the rails to eliminate roller
noise.
Console continuously displays
a different program every 15
seconds
Console is in demonstration
mode
Push and hold down the ENTER and PAUSE/ENTER buttons for 3 seconds.
Workout results will not sync
with Bluetooth
®
enabled device
Current console mode Machine must be in Idle Mode to sync. Push the PAUSE/STOP button until
the Power-Up Mode screen is displayed.
Total time of workout A workout must be longer than 1 minute to be saved and posted by the
Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to outlet.
Bluetooth
®
enabled device Consult your device to be sure that the Bluetooth
®
wireless feature has been
enabled on it.
Fitness App Review Specications of Fitness App and conrm your device is compatible.
Contact your local distributor for further assistance.
Workout results not posting to
Bowex Connect™
Fitness App on Bluetooth
®
enabled device
Workout results transfer from the machine to the App, and then post to the
Bowex Connect™ website. Review account and password for the Bowex
Connect™ website.
Contact your local distributor for further assistance.
Workout results not posting
from Bowex Connect™ to
MyFitnessPal
®
account
Sync accounts From the Menu icon on the Bowex Connect™ website, select the Sync to
MyFitnessPal
®
.
Sync fails Review account and password for MyFitnessPal
®
.
Contact your local distributor for further assistance.
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