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12
Symptom / Advisory Diagnosis Remedy
Basic
Source unit does not turn on.
Blown fuse Check fuse of the unit, replace with correct rating.
Vehicle’s ignition is o
If connected following the instructions, the unit will
not operate with ignition o.
Voltage applied to Red wire is not
between 10.5 & 16 volts or there is
no voltage present
Check battery, connections and fuses and repair or
replace as necessary. If voltage is above +16 volts,
have the electrical system inspected by an authorized
service center.
Unit is not properly grounded Check wiring and repair as necessary.
Radio Tuner
Tuner fails to tune any stations
No antenna or disconnected or
open connection in cable
Check all connections and repair as necessary.
Unable to tune stations in seek
mode
You are in a weak signal area Make sure the tuner LOC mode is o.
USB Devices
USB device cannot be inserted
The USB device has been inserted
in the wrong direction
Reversing the connection direction of the USB device,
try reinserting.
The USB device connector is broken Replace with a new USB device.
USB device is not recognized
The USB device is damaged
Disconnect USB device and reconnect. If the device is
still not recognized, try replacing with a dierent USB
device. USB does not work with Android devices.
Connectors are loose
No sound heard with the display
“No File” shown
No MP3/WMA files are stored on the
USB device
Store these files properly on the USB device. USB does
not work with Android devices.
Sound skips or is noisy
MP3/WMA files are not created
properly
Use MP3/WMA files that are encoded correctly.
AUX
MP3 is not playing back
Writing error occurred. The MP3
format is not compatible.
Make sure MP3 has been written in a supported format
Bluetooth
Bluetooth source volume is
lower than other sources
Bluetooth from device is not at
maximum volume
Turn the volume on the device to maximum level
Troubleshooting
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