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ENGLISH
10
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Unit does not start or
operate
Power supply cord is not plugged into an outlet. Plug the power cord into a grounded 3 prong
outlet.
Power supply cord has tripped. Press and release the RESET button on the power
supply cord.
The Power button has not been pressed. Press the Power button on the Control Panel or
Remote Control to turn ON the air conditioner.
There is no power to the electrical outlet. Plug a working lamp into the outlet to check for
power.
A household fuse has blown or a circuit breaker
has tripped.
Replace the fuse or reset the circuit breaker.
The control was programmed for a Time Delay. Cancel the Time Delay. See “Control Panel.”
The batteries in the remote control are dead. Replace the batteries.
The internal water tank is full.
NOTE: The air conditioner automatically turns
o, and the Water Full indicator illuminates to
alert you of this condition.
Empty the water tank. See “Air Conditioner
Care.”
Remote control is not
working
Batteries are dead. Replace the batteries.
Batteries are installed incorrectly. Make sure the batteries are inserted in the correct
position.
Air conditioner is
working but the room
is not cooling.
The room temperature is hot.
NOTE: On extremely hot and humid days,the air
conditioner will take longer to cool the room.
Allow time for the room to cool when you rst turn
on the unit.
Make sure the air conditioner has an adequate
BTU rating for the size of the room being cooled.
The control is set incorrectly to Fan or Dehum
mode.
Set the Mode to Cool and the Fan Speed to High.
Airow is restricted. Remove any obstacles to the airow and redirect
airow for uniform cooling.
Temperature set too high. Lower the set temperature.
Air lters are dirty or restricted. Clean the air lter. See “Air Conditioner Care.”
Air conditioner installed incorrectly Check the exhaust hose and window panel for
proper installation.
Doors and windows are open. Close the doors and windows to the room being
cooled to prevent cooled air from escaping.
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