USER MANUAL



For assistance, call 1-866-439-9800 toll-free. Please have your owner’s manual and model number available for reference.
Note: The model number is printed on a label which can be found on the inside door, back or side of the base assembly.
Assembly Tips:
To complete assembly you will need:
Typical assembly is approximately 20 minutes.

Note: Attach bottom screws before attaching top screws. Do not fully tighten srews until step 4.

Note: Tighten screws from steps 2 and 4.


Note: Fire glass should be 0.8-2.0 in (2-5 cm) long. Approx. 8.8 lb (4 kg) of fire glass is needed.



Note: Remove plastic wrapper before installing battery.

To operate, you will need one precision-filled standard grill LP gas tank with external valve threads.





OFF” position (Figure 3).a. If any bubbles appear, turn LP gas tank valve to “CLOSED,” reconnect and re-test.
b. If you continue to see bubbles after several attempts, turn LP gas tank valve to CLOSED” and disconnect LP gas tank, per Disconnecting LP Gas Tank” section. Contact for assistance.
c. If no bubbles appear after one minute, turn LP gas tank valve to “CLOSED,” wipe away solution and proceed.

OFF” position (Figure 3).
1. Turn LP gas tank valve to “OPEN.”
2. Push and turn control knob to (
HIGH). Continue to hold the control knob in to light.
3. After the fire pit lights, continue to hold the control knob in for 20 seconds to heat the thermocouple, a safety device that stops the gas flow when a firepit is not lit. Holding the knob in for 20 seconds warms it up so the gas flow will continue.
4. After 20 seconds, release and turn control knob counterclockwise to adjust flame to desired height.
5. After three attempts, if ignition does not occur, turn the burner control knob to “
OFF.”
6. Wait 5 minutes, fan with a newspaper or magazine, and repeat lighting procedure.
7. If igniter does not light burner:
a. Wearing heat-resistant gloves, position a lit long match or lit long butane lighter near the pilot housing.
b. Push and turn control knob to (
HIGH).
c. Remove match/lighter once burner is lit.
8. After lighting, observe the burner flame. Make sure all burner ports are lit and flame height matches illustration (Figure 5).

OFF” position.CAUTION:

To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance activities on a regular basis:
Note: In a salt-air environment (such as near an ocean), corrosion occurs more quickly than normal. Frequently check for corroded areas and repair them before operating.
TIP: Use high-quality automobile wax to help maintain the appearance of your outdoor fire pit. Apply to exterior surfaces. Do NOT apply to burners, emitter screen or domes.
WARNING: All cleaning should be done when appliance is cool and with the fuel supply disconnected per “Disconnecting LP Gas Tank.”
OFF” position.Problem | Possible Cause | Prevention/Cure |
Burner will not light using igniter | LP gas tank valve is closed | Make sure regulator is securely attached to the LP gas tank per “Installing LP Gas Tank,” then turn LP gas tank valve to “OPEN” |
LP gas tank is low or empty | Exchange, refill or replace LP gas tank | |
LP gas leak | 1. Turn LP gas tank valve to “CLOSED” 2. Wait 5 minutes for gas to clear 3. Follow “Checking for Leaks” section | |
Battery needs to be changed | Replace the “AA” battery (follow assembly step for inserting battery) | |
Electrode and burners are wet | Wipe dry with cloth | |
Electrode cracked or broken - sparks at crack | Replacement part(s) may be needed - contact Customer Care at 1-866-439- 9800 | |
Wire loose or disconnected | Reconnect wire or replacement part(s) may be needed - contact Customer Care at 1-866-439-9800 | |
| Wire is shorting (sparking) between igniter and electrode | Replacement part(s) may be needed - contact Customer Care at 1-866-439- 9800 | |
Thermocouple is not operating correctly | 1. Disconnect LP Gas tank per “Disconnect LP Gas Tank” section. 2. Clean area around thermocouple. 3. Connect LP gas tank per “Connect LP Gas Tank” section. 4. Relight per “Lighting” section. 5. If the outdoor fire pit is still not working, please contact Customer Care at 1-866-439-9800 for additional assistance. | |
Bad igniter | Replacement part(s) may be needed - contact Customer Care at 1-866-439-9800 | |
Burner will not light with match | No gas flow | Check if LP gas tank is empty a. If empty, exchange, refill or replace LP gas tank b. If LP gas tank is not empty, refer to “Sudden drop in gas flow or reduced flame height” (see below) |
LP gas tank is low or empty | Exchange, refill or replace LP gas tank | |
LP gas leak | 1. Turn LP gas tank valve to “CLOSED” 2. Wait 5 minutes for gas to clear 3. Follow “Checking for Leaks” section | |
Coupling nut and regulator not fully connected | Turn the coupling nut about one-half to three-quarters additional turn until solid stop. Tighten by hand only - do NOT use tools. | |
Obstruction of gas flow | 1. Clear burner/venturi tube 2. Check for bent or kinked hose | |
Disengagement of burner to valve | Re-engage burner and valve | |
Spider webs or insect nest in burner/venturi tube | Clean burner/venturi tube | |
Thermocouple is not operating correctly | 1. Disconnect LP Gas tank per “Disconnect LP Gas Tank” section. 2. Clean area around thermocouple. 3. Connect LP gas tank per “Connect LP Gas Tank” section. 4. Relight per “Lighting” section. 5. If the outdoor fire pit is still not working, please contact Customer Care at 1-866-439-9800 for additional assistance. | |
Burner ports clogged or blocked | Clean burner ports | |
Sudden drop in gas flow or reduced flame height | Out of gas | Exchange, refill or replace LP gas tank |
Overfilling prevention device may have been activated | 1. Turn control knob to “ 2. Wait 30 seconds and light outdoor fire pit per “Lighting” section 3. If flames are still too low, reset the overfilling prevention device: a. Turn control knob(s) “ b. Turn LP gas tank valve to “CLOSED” c. Disconnect regulator d. Turn control knobs to ( e. Wait two minutes f. Turn control knobs to “ g. Reconnect regulator and leak check connections, being careful not to fully open valve h. Light outdoor fire pit per “Lighting” section | |
Irregular flame pattern, flame does not run the full length of burner | Burner ports are clogged or blocked | Clean burner ports |
Flame is yellow or orange | New burner may have residual manufacturing oils | Burn outdoor fire pit for 15 minutes and reinspect |
Spider webs or insect nest in burner/venturi tube | Clean burner/venturi tube | |
Poor alignment of valve to burner/venturi tube | Ensure burner/venturi tube is properly engaged with valve | |
Flame goes out | High or gusting winds | Do not use outdoor fire pit in high winds |
Low on LP gas | Exchange, refill or replace LP gas tank | |
Excess flow valve tripped | Refer to “Sudden drop in gas flow or reduced flame height” | |
Thermocouple is not operating correctly | 1. Disconnect LP Gas tank per “Disconnect LP Gas Tank” section. 2. Clean area around thermocouple. 3. Connect LP gas tank per “Connect LP Gas Tank” section. 4. Relight per “Lighting” section. 5. If the outdoor fire pit is still not working, please contact Customer Care at 1-866-439-9800 for additional assistance. | |
Flashback (fire in venturi/burner tube(s)) | Burner and/or burner/venturi tube is blocked | Clean burner and/or burner/venturi tube |
Flame seems to lose heat when burning in cold weather - temperature below 50ºF | Ice has built up on the outside of the LP gas tank because the vaporization process is too slow | 1. Turn off per “Turning Off” section 2. Replace with a spare LP gas tank 3. Reconnect LP gas tank per “Installing LP Gas Tank” section 4. Follow “Checking for Leaks” section 5. Light outdoor fire pit per “Lighting” section |